Determine the root cause

'Investigate to provide better care next time.'

• Effectively manage any formal review or investigation.  Conduct a full root cause analysis (RCA) including all information about the team, review type, dates and background to the investigation.

• Confidently record detailed information about an alleged offender and detailed information about an allegation, knowing that all information is secure and protected through stringent permission structures ensuring privacy.

• Provide the full story, including all the edits, additions and associated documentation for the life of the investigation.

• Maintain a detailed audit of all user activity and every data element change within each record.