RLDatix helps you uncover issues and implement quality improvement processes to embed change.
Incidents, Feedback, Claims, Mortality Review, Datix Anywhere.
Enterprise Risk Manager, Investigations, Reportable Incident Briefs.
Recommendations & Controls, Safety Learnings.
Policy Management, Safety Alerts.
Assess the effectiveness of your patient safety improvements.
Gain a comprehensive understanding of all data across DatixCloudIQ modules.
Identify clinical risks to intervene early and keep patients safe.
Are you an existing customer? View the RiskMan or RL Suite.
Your space to interact, connect and learn with RLDatix and its community.
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An audit of your organisation's system provided with recommendations.
Training over 4,000 users a year, our team offers a full range of training methods.
Our support team is here to help during specific hours of the day and throughout our ticket system.
Mitigate risk exposure by addressing adverse events with empathic communication / resolution to minimize litigation and maximize ROI.
Training over 4000 system users a year, RLDatix invests in its training team to ensure that skills and expertise are transferred quickly and effectively to customers.
Our training team offers a full range of training methods. We incorporate onsite training or online training. Another training method may be our train-the-trainer approach. Our hands-on instruction and self-paced orientation enable trainees to become the trainers, cascading their learning to other members or staff.
Remote or onsite
4 hours onsite 3 hours online
The RiskMan Line Manager Training provides individuals with training on entering records and then how to follow up and investigate those records submitted by their staff. Users at the Line Manager level within the system are required to navigate through the system to manage their records. This training will educate those Line Managers how to use the features and functionality to complete their roles in the system. If we are not training the end users directly, we are able to complete a “Train-the-trainer” session that offers training run sheets and best practice training methodologies.
2 days (1 session a day for 4 hours each session) onsite 2 days (1 session a day for 3 hours each session) online
This training is targeted at system administration topics managed by high level users.
2 days (Day 1 is 4 hours and Day 2 is 2 hours) onsite 2 days (Day 1 is 3 hours and Day 2 is 2 hours) online
This training is targeted at high level users of the RiskMan system on the different reporting tools, how to run reports, and contextualise reports. Ideally, this training is completed on your live site. Training in your live site allows us to create reports as you learn and able to keep them after the training. It also assists your understanding better as you are used to working on your live site and the dataset.
2.5 hours
The DCIQ Notifier / Reviewer Training provides individuals with training on entering records and then how to follow up and investigate those records submitted by their staff. Users at the Line Manager level within the system are required to navigate through the system to manage their records. This training will educate those Line Managers how to use the features and functionality to complete their roles in the system.
4 Hours (over 2 separate sessions)
4 hours
This training is targeted at high level users of the DCIQ system on the different reporting tools, how to run reports, and contextualise reports. Ideally, this training is completed on your live site. Training in your live site allows us to create reports as you learn and able to keep them after the training. It also assists your understanding better as you are used to working on your live site and the dataset.
Below outlines the training options available to you and your users. This may be refresher training of your system skills, training for new users and/or demonstration of new features. The training outlined below can be customised to your needs and delivery can be onsite or remote, depending on your users learning style.
Course description
Line managers who are required to investigate and follow up records submitted by their staff. After attending training, they should train their direct reports on how to enter records and the basic use of the system. System Administrators should also have attended this session so they have an understanding on what happens with records and what is being managed as subject matter experts for their front-line users.
High-level System Administrators who are responsible for managing User Templates & Profiles, and Alerts. These Executives and Administrators should have permission access to the Administration tab in the menu bar.
An understanding of the system from a “front end” perspective. Typically, we would suggest that Line Manager training is completed first for those new to the RiskMan system. If those attending the Administration training have a good understanding of record entry and management already, they won’t need to go through the Line Manager training. The understanding of the system at the end user perspective better assists with gaining knowledge for administrative tasks.
Executives and Administrators who are responsible for the creation and management of reports. These Executives and Administrators should have permission access to the Analysis/Reports tab in the system menu.
An understanding of the system from a “front end” perspective. Typically, we would suggest that Line Manager training is completed first for those new to the RiskMan system. If those attending the reports training have a good understanding of record entry and management already, they won’t need to go through the Line Manager training. The understanding of the system at the end user perspective better assists with gaining knowledge for reporting tasks.
Users who are required to investigate and follow up records submitted by their staff. After attending training, they should train their direct reports on how to enter records and the basic use of the system.
High-level System Administrators who are responsible for managing Users, Security Groups and other administrative tasks. These Executives and Administrators should be permissioned to access the Administration tasks in the system.
An understanding of the system from a “front end” perspective. Typically, we would suggest that Notifier / Reviewer Training is completed first for those new to the DCIQ system. If those attending the Administration training have a good understanding of record entry and management already, they won’t need to go through the Notifier / Reviewer training. The understanding of the system at the end user perspective better assists with gaining knowledge for administrative tasks.
Executives and High-level Administrators who are responsible for the creation and management of reports. These Executives and Administrators should have permission access to Design Reports
An understanding of the system from a “front end” perspective. Typically, we would suggest Notifier / Reviewer training is completed first for those new to the DCIQ system. If those attending the reports training have a good understanding of record entry and management already, they won’t need to go through the Notification / Reviewer training. The understanding of the system at the end user perspective better assists with gaining knowledge for reporting tasks.
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