INVESTIGATIONS

Determine the root cause


In capturing detailed information during an investigation, you can determine where, how and why the system failed. Make adjustments to change the conditions that contributed to the errors for improved patient safety.

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Investigate to provide better care next time.

  • Effectively manage any formal review or investigation.  Conduct a full root cause analysis (RCA) including all information about the team, review type, dates and background to the investigation.

  • Confidently record detailed information about an alleged offender and detailed information about an allegation, knowing that all information is secure and protected through stringent permission structures ensuring privacy.

  • Provide the full story, including all the edits, additions and associated documentation for the life of the investigation.

  • Maintain a detailed audit of all user activity and every data element change within each record.

Get to the root of the issue.