{"id":3041,"date":"2024-10-02T19:33:45","date_gmt":"2024-10-02T12:33:45","guid":{"rendered":"https:\/\/www.rldatix.com\/en-nam\/?page_id=3041"},"modified":"2026-04-01T14:26:51","modified_gmt":"2026-04-01T07:26:51","slug":"customer-excellence","status":"publish","type":"page","link":"https:\/\/www.rldatix.com\/en-nam\/services\/customer-excellence\/","title":{"rendered":"Customer Excellence"},"content":{"rendered":"\n
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<\/i>RLDatix \u2013 North America<\/a><\/span><\/span><\/div>
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<\/i>RLDatix \u2013 North America<\/a><\/span><\/span><\/div>\n
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\n Services for customer excellence <\/h5>\n \n\n

\n\t\t\t\tThis is how you make the most of Connected Healthcare Operations.<\/h1>\n\n\n\n

Enabling optimal patient outcomes is what we do. Discover how our teams can support your organization, wherever you are in your journey.<\/p>\n\n\n\n

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Let’s talk<\/a><\/div>\n<\/div>\n\n\n <\/div>\n <\/div>\n <\/div>\n
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\n\t\t\t\tYour guide to safer healthcare, every step of the way.<\/h4>\n\n\n <\/div>\n <\/div>\n
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\n\t\t\t\tImplementation Services<\/h5>\n \n

Our services team provides implementation services, project management and technical & integration services across our full suite of products to both new and existing customers.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tIntegration Services<\/h5>\n \n

We help you easily share data and improve visibility across your systems with our integration solutions.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tAdditional Services<\/h5>\n \n

We assist with custom form design, dashboard creation, report scheduling, and best practice advice.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tCustomer Success<\/h5>\n \n

We provide trusted advice, product expertise, consultation and training assistance for optimal adoption and system results.\u00a0<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tStrategic Advisory Services<\/h5>\n \n

We help you transform your unique system to achieve safer patients, a safer workforce and a safer organization.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tCustomer Support<\/h5>\n \n

We are available to answer your questions and support any issues you may experience.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tRLD Academy<\/h5>\n \n

We provide a robust learning platform for administrators from initial implementation to ongoing product mastery.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tEvents and Webinars<\/h5>\n \n

We invite you to join interactive events and webinars to deepen your expertise, share valuable insights, and connect with peers.<\/p>\n \n <\/div>\n\n

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\n\t\t\t\tWhether you’re just starting or aiming to elevate your Connected Healthcare Operations, our team brings extensive experience and expertise to help you achieve transformative results.<\/h3>\n<\/div>\n\n\n <\/div>\n \n \n \n <\/div>\n \n<\/section>\n\n\n\n\n \n\n \n
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Our Service<\/p>\n\n\n\n

\n\t\t\t\tImplementation Services<\/h4>\n\n\n\n

Our services team provides implementation services, project management and technical & integration services across our full suite of products to both new and existing customers.<\/p>\n\n\n\n

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Let’s talk<\/a><\/div>\n<\/div>\n\n\n\n \n \n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n \n\n \n
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Our Service<\/p>\n\n\n\n

\n\t\t\t\tCustomer Success<\/h4>\n\n\n\n

Our Customer Success service empowers you to define and achieve your organizational goals, maximizing your technology investment. Work with our healthcare experts and advance your knowledge with our events, webinars, RLDatix Academy and communities.<\/p>\n\n\n\n

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Let’s talk<\/a><\/div>\n<\/div>\n\n\n\n \n \n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/section>\n\n\n\n\n \n\n
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\n\t\t\t\tContact Us<\/h6>\n\n\n\n

\n\t\t\t\tOur Customer Support team is available to answer your questions and support any issues you may experience.<\/h2>\n<\/div>\n\n\n\n
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\n\t\t\t\tHours<\/h2>\n\n\n\n

Available from Monday – Friday 8:00am \u2013 8:00pm Eastern Time<\/p>\n\n\n\n

\n\t\t\t\tSupport Portal<\/h2>\n\n\n\n
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Support Portal<\/a><\/div>\n\n\n\n
Instructions For Use Support<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\n\t\t\t\tPhone Info<\/h2>\n\n\n\n

<\/p>\n\n\n\n

RL6<\/td>888-737-7444<\/td><\/tr>
DatixWeb\/DCIQ<\/td>800-596-5015<\/td><\/tr>
SRM<\/td>855-753-2849<\/td><\/tr>
Converge \/ A&S<\/td>843-628-4168<\/td><\/tr>
PolicyStat<\/td>317-644-1296<\/td><\/tr>
PolicyMedical<\/td>888-697-6331<\/td><\/tr>
Peer Support<\/td>888-737-7444<\/td><\/tr>
Risk & Safety<\/td>888-737-7444<\/td><\/tr>
Workforce Management<\/td>908-450-9331<\/td><\/tr>
Contraxx<\/td>866-328-3666<\/td><\/tr>
Intelligentcontract<\/td>856-452-4250<\/td><\/tr>
Credentialing<\/td>843-628-4168<\/td><\/tr>
oneSOURCE Manufacturer Documents<\/td>800-701-3560<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n <\/div>\n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18,"featured_media":0,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-3041","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCustomer Excellence | RLDatix<\/title>\n<meta name=\"description\" content=\"Customer Excellence. 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