{"id":3043,"date":"2024-10-02T19:35:36","date_gmt":"2024-10-02T12:35:36","guid":{"rendered":"https:\/\/www.rldatix.com\/en-nam\/?page_id=3043"},"modified":"2026-04-01T14:27:25","modified_gmt":"2026-04-01T07:27:25","slug":"support","status":"publish","type":"page","link":"https:\/\/www.rldatix.com\/en-nam\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n        <section id=\"\" class=\"hero-primary text-bg-teal pt-46 overflow-hidden position-relative\">\n        <div class=\"container position-relative z-2\">\n            <div class=\"breadcrumb  text-center text-md-start mb-10 mb-md-21\"><span><span><a href=\"https:\/\/www.rldatix.com\/en-nam\/\"><i class=\"icon-home\"><\/i><span class=\"hide-breadcrumb-text\">RLDatix \u2013 North America<span><\/a><\/span><\/span><\/div>        <\/div>\n        <div class=\"container-small\">\n            \n\n<h5 class=\"wp-block-heading text-small-normal fw-bold mb-2 has-text-align-center\" class=\"wp-block-heading text-small-normal fw-bold mb-2 has-text-align-center\" id=\"\">\n\t\t\t\t<\/h5>\n\n\n\n<h1 class=\"wp-block-heading heading-h1 mb-4 has-text-align-center\" class=\"wp-block-heading heading-h1 mb-4 has-text-align-center\" id=\"support\">\n\t\t\t\tSupport<\/h1>\n\n\n\n<p class=\"text-medium-normal mb-8 has-text-align-center\">RLDatix provides industry leading customer support services through our Support Portal.&nbsp;Log in to see alerts, create a ticket, search our robust knowledge articles, view upcoming release notes and access all of our training materials.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.rldatix.com\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">Login to the Support Portal<\/a><\/div>\n<\/div>\n\n\n        <\/div>\n\n\n\n        <div\n            class=\"img-wrapper text-center position-relative mt-10 mt-lg-18\">\n\n            \n        <\/div>\n\n        \n    <\/section>\n\n\n\n\n    \n\n    <section class=\"feature-content py-18 text-bg-off-white\" id=\"\" data-bs-theme=\"light\">\n        <div class=\"container\">\n            \n\n<div class=\"wp-block-group intro mb-10 mb-md-18 is-layout-flow wp-block-group-is-layout-flow\">\n<h6 class=\"wp-block-heading text-small-regular fw-bold mb-2\" class=\"wp-block-heading text-small-regular fw-bold mb-2\" id=\"contact-us\">\n\t\t\t\tContact Us<\/h6>\n\n\n\n<h2 class=\"wp-block-heading heading-h3 mb-0 ms-0\" class=\"wp-block-heading heading-h3 mb-0 ms-0\" id=\"our-customer-support-team-is-available-to-answer-your-questions-and-resolve-any-issues-you-may-experience\">\n\t\t\t\tOur Customer Support team is available to answer your questions and resolve any issues you may experience<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group rounded-4 text-bg-white text-teal p-4 p-md-10 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns mb-0 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading heading-h3 mb-4\" class=\"wp-block-heading heading-h3 mb-4\" id=\"hours\">\n\t\t\t\tHours<\/h2>\n\n\n\n<p class=\"mb-0\">Available Monday to Friday <\/p>\n\n\n\n<p class=\"mb-0\">8:00am &#8211; 8:00pm Eastern Time<\/p>\n\n\n\n<h2 class=\"wp-block-heading heading-h3 mb-4\" class=\"wp-block-heading heading-h3 mb-4\" id=\"support-portal\">\n\t\t\t\tSupport Portal<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-8cf370e7 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.rldatix.com\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">Login<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading heading-h3 mb-4\" class=\"wp-block-heading heading-h3 mb-4\" id=\"phone-info\">\n\t\t\t\tPhone info<\/h2>\n\n\n\n<p class=\"mb-0\"><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>All products<\/td><td>877-201-4847<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n        <\/div>\n    <\/section>\n\n\n\n\n        <section class=\"archive-products archive-integrations text-bg-white\">\n        <div class=\"py-26\">\n            <div class=\"container-medium\">\n                <div class=\"mb-12 mb-md-18\">\n                    <div class=\"intro mb-4 mb-md-0\">\n                        \n\n<h6 class=\"wp-block-heading text-small-normal has-text-align-center fw-bold mc-2\" class=\"wp-block-heading text-small-normal has-text-align-center fw-bold mc-2\" id=\"\">\n\t\t\t\t<\/h6>\n\n\n\n<h2 class=\"wp-block-heading section-title heading-h3 mb-4 has-text-align-center\" class=\"wp-block-heading section-title heading-h3 mb-4 has-text-align-center\" id=\"other-resources\">\n\t\t\t\tOther Resources<\/h2>\n\n\n\n<p class=\"mb-4 has-text-align-center ms-auto me-auto\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"container\">\n                                    <div class=\"row m-0 gap-8\">\n\n                                                    <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product loop-more position-relative d-flex flex-column align-items-start justify-content-between\">\n\n                                                                            <div class=\"ratio ratio-1x1 text-bg-white rounded mb-14\">\n                                            <div class=\"d-flex align-items-center justify-content-center\">\n                                                <img decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/www.rldatix.com\/en-nam\/wp-content\/uploads\/sites\/4\/2025\/02\/academy.svg\" \/>\n                                            <\/div>\n                                        <\/div>\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"rld-academy\">\n\t\t\t\tRLD Academy<\/h5>\n                                        Explore expert-led, on-demand training anytime through RLD Academy.\n                                                                                    <div class=\"d-flex flex-wrap mt-3 gap-3\">\n                                                                                                        <a class=\"text-decoration-underline text-teal\" target=\"_blank\" href=\"https:\/\/www.rldatix.com\/en-nam\/community\/rld-academy\/\"\">Login<\/a>\n                                     \n                                <\/div>\n                                \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    \n                                                                                <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product loop-more position-relative d-flex flex-column align-items-start justify-content-between\">\n\n                                                                            <div class=\"ratio ratio-1x1 text-bg-white rounded mb-14\">\n                                            <div class=\"d-flex align-items-center justify-content-center\">\n                                                <img decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/www.rldatix.com\/en-nam\/wp-content\/uploads\/sites\/4\/2025\/02\/hub.svg\" \/>\n                                            <\/div>\n                                        <\/div>\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"hub-community\">\n\t\t\t\tHUB Community<\/h5>\n                                        Meet with other RLDatix customers to gain insights and grow your network.\n                                                                                    <div class=\"d-flex flex-wrap mt-3 gap-3\">\n                                                                                                        <a class=\"text-decoration-underline text-teal\" target=\"_blank\" href=\"https:\/\/hubcommunity.rldatix.com\/users\/sign_in\"\">Login<\/a>\n                                     \n                                <\/div>\n                                \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    \n                                                                                <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product loop-more position-relative d-flex flex-column align-items-start justify-content-between\">\n\n                                                                            <div class=\"ratio ratio-1x1 text-bg-white rounded mb-14\">\n                                            <div class=\"d-flex align-items-center justify-content-center\">\n                                                <img decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/www.rldatix.com\/en-nam\/wp-content\/uploads\/sites\/4\/2025\/02\/webinar.svg\" \/>\n                                            <\/div>\n                                        <\/div>\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"customer-webinars\">\n\t\t\t\tCustomer Webinars<\/h5>\n                                        Access the global RLDatix events calendar in the events tab of the HUB Community.\n                                                                                    <div class=\"d-flex flex-wrap mt-3 gap-3\">\n                                                                                                        <a class=\"text-decoration-underline text-teal\" target=\"_blank\" href=\"https:\/\/hubcommunity.rldatix.com\/forum\/c\/eventscalendar\"\">Login<\/a>\n                                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