HCRG Care Group is one of the UK\u2019s leading independent community health and care services providers. RLDatix helps healthcare organisations such as HCRG create multi-disciplinary rosters, measured across their entire lifecycle from budget setting, care planning, roster approval and delivery, against unique KPIs explicitly designed for healthcare environments. These KPIs are based on the safety, productivity, budget and fairness of the rosters and ensure the entire organisation is aware of the quality of rosters and where there is room for improvement.<\/p>\n\n\n\n
By using Allocate Optima, the HCRG Care group overcame the employee challenge of reducing the manual duplication of data between Optima and its existing payroll system. As a result, 25,000 timesheets were removed, saving \u00a3800,000 annually. Improved absence management, such as holiday utilisation, also contributed to this saving. Furthermore, significant organisation benefits were realised, such as payroll accuracy increased by 5% and agency spend reduced by 5% by approving rosters on time. By deploying Allocate InstantPay alongside Optima, HCRG also improved staff financial wellbeing by allowing them to track and access their salary more flexibly. Over 20% of HCRG staff are registered with Allocate InstantPay. In January, 293 employees accessed their earned wages, which is 33% of enrolled employees and in 18 months, HCRG\u2019s workforce has saved \u00a3250k using Allocate InstantPay savings tool direct from wages.<\/p>\n\n\n\n
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HCRG started their journey with Allocate Optima in 2017. HCRG Care Group operates from around 500 locations across England and planned to roll out Optima in every site alongside its own payroll system.<\/p>\n\n\n\n
Paul explains that the rollout started with a clear roadmap that constantly emphasised the value of rostering, while ensuring that the focus was on optimising rostering rather than reducing agency use. \u201cWe championed effective rostering rather than the rollout being about decreasing agency or deploying technology.\u201d The team also re-engaged with the entire organisation from the executive team downwards. \u201cThey were told about the barriers to effective rostering and explained what we were doing about them,\u201d he says. There was also a focus on rostering rules from business unit heads to frontline staff, and consistent structures were introduced across HR and Finance. The aim was to make accessing information straightforward, such as viewing reporting so that managers could lead and embed successful rostering.<\/p>\n\n\n\n
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Following the successful deployment, 320 services are now rostering with AllocateOptima. Some of the main benefits of implementing Allocate Optima for HCRG include the following:<\/p>\n\n\n\n
Finally, there are fewer queries concerning monthly pay because staff have enough time to review payslips, so there is less \u2018\u2019payday anxiety\u2019\u2019 because staff \u2013 particularly shift workers \u2013 can see errors made, such as missed shifts.<\/p>\n\n\n\n
\n\u201dWe release provisional payslips a lot earlier in the month than we used to. Initially, this was a little controversial because the payroll team didn\u2019t want to deal with pay queries while working on the next payroll. However, we have found that come payday; there are hardly any issues or problems with pay. People are much happier.Paul LundbeckPeople Services Director<\/p>\n<\/blockquote>\n\n\n\n\n
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