{"id":8817,"date":"2025-08-18T13:07:12","date_gmt":"2025-08-18T12:07:12","guid":{"rendered":"https:\/\/www.rldatix.com\/en-uki\/?page_id=8817"},"modified":"2026-03-31T13:56:59","modified_gmt":"2026-03-31T12:56:59","slug":"datixcloudiq-annex","status":"publish","type":"page","link":"https:\/\/www.rldatix.com\/en-uki\/datixcloudiq-annex\/","title":{"rendered":"DatixCloudIQ Annex"},"content":{"rendered":"\n
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<\/i>RLDatix \u2013 UK & Ireland<\/a><\/span><\/span><\/div> <\/div>\n
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DatixCloudIQ Annex<\/h1>\n\n\n\n

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This Annex forms part of the Agreement if the Customer uses or will use DatixCloudIQ, as specified in the Quote.<\/p>\n\n\n\n

1 \u00a0 \u00a0INTERPRETATION AND DEFINITIONS<\/strong>
1.1 \u00a0 \u00a0In this Annex \u201cDatix Anywhere\u201d means the mobile application software called \u2018Datix Anywhere\u2019 (including any upgrades from time to time) made available by RLDatix.

1.2 \u00a0 \u00a0References in this Annex to Clauses are to Clauses of this Annex unless otherwise specified.

2 \u00a0 \u00a0DATIX ANYWHERE<\/strong>
2.1 \u00a0 \u00a0Datix Anywhere can be used to record information on a mobile device but the Customer must have a high speed internet connection or mobile network connection in order for that information to be transmitted and processed as part of the Services. \u00a0The full benefit of this aspect of the Services depends on the quality and speed of the Customer\u2019s mobile and internet connections. RLDatix shall not have any responsibility for any interruption or slowdown of access to the Services which is attributable to any of the factors referred to in this Clause.

2.2 \u00a0 \u00a0Upon termination of the Agreement the Customer will delete or remove RLDatix Anywhere from all Customer and End User\u2019s devices and confirm to RLDatix that the Customer has done this

2.3 \u00a0 \u00a0RLDatix Anywhere may be automatically updated from time to time on the End User\u2019s mobile device. Alternatively RLDatix may ask the Customer and\/or End User to agree to any updates to RLDatix Anywhere. If the Customer and\/or End User chooses not to install such updates or opts out of automatic updates the Customer and\/or End User may not be able to continue using RLDatix Anywhere. RLDatix take no responsibility for any interruption in the Customer\u2019s and\/or End Users\u2019 use of RLDatix Anywhere caused by failure to update RLDatix Anywhere.

3 \u00a0 \u00a0SPECIFIC SERVICE TERMS<\/strong>
3.1 \u00a0 \u00a0The Services make use of Microsoft Software and Microsoft requires that the Customer agrees (and the Customer does agree) that:

3.1.1 \u00a0 \u00a0the Microsoft Software is neither sold nor distributed to the Customer and the Customer may use it solely in conjunction with the Services;

3.1.2 \u00a0 \u00a0the Customer may not transfer or use the Microsoft Software outside the Services;

3.1.3 \u00a0 \u00a0the Customer may not remove, modify or obscure any copyright, trademark or other proprietary rights notices that are contained in or on the Microsoft Software;

3.1.4 \u00a0 \u00a0the Customer may not reverse engineer, decompile or disassemble the Microsoft Software, except to the extent expressly permitted by applicable Law;

3.1.5 \u00a0 \u00a0Microsoft disclaims, to the extent permitted by applicable law, all warranties by Microsoft and any liability by Microsoft or its suppliers for any damages, whether direct, indirect, or consequential, arising from the Services;

3.1.6 \u00a0 \u00a0Microsoft is not responsible for providing any support in connection with the Services. Do not contact Microsoft for support;

3.1.7 the Customer is not granted any right to use the Microsoft Software in any application controlling aircraft or other modes of human mass transportation, nuclear or chemical facilities, life support systems, implantable medical equipment, motor vehicles, weaponry systems, or any similar scenario (collectively, \u201cHigh Risk Use<\/strong>\u201d). Microsoft and its suppliers disclaim any express or implied warranty of fitness for High Risk Use. High Risk Use does not include utilization of the Microsoft Software for administrative purposes, to store configuration data, engineering and\/or configuration tools, or other non-control applications, the failure of which would not result in death, personal injury, or severe physical or environmental damage. These non-controlling applications may communicate with the applications that perform the control, but must not be directly or indirectly responsible for the control function; and

3.1.8 \u00a0 \u00a0Microsoft is an intended Third Party beneficiary of this Clause 3.1, with the right to enforce its provisions.

3.2 \u00a0 \u00a0As part of using the Services, the Customer agrees that the Contractor\u2019s resources may be terminated or replaced due to failure, retirement or other requirement(s). RLDatix has no liability whatsoever for any damages, liabilities, losses (including any corruption, deletion, or destruction or loss of data, applications or profits), or any other consequences resulting from the foregoing.

3.3 \u00a0 \u00a0The Customer may only use the Contractor\u2019s resources to store, query, retrieve and serve data and other content owned, licensed or lawfully obtained by the Customer. The Customer acknowledges that neither RLDatix nor RLDatix\u2019s licensors are responsible in any manner, and the Customer is solely responsible, for the proper configuration of database security groups and other security settings associated with the Contractor.

3.4 \u00a0 \u00a0RLDatix may terminate the Customer\u2019s use of the Contractor\u2019s resources if the Customer attempts to access or tamper with any software pre-loaded on the database instance, including the operating system software running on the database instance.

3.5 All Domain Name System (\u201cDNS<\/strong>\u201d) records (other than Private DNS records) used in connection with the Services will be publicly available and RLDatix will have no liability for disclosure of those DNS records.

3.6 The Customer\u2019s use of email must comply with the\u00a0Acceptable Use Policy<\/a>\u00a0and the\u00a0Service Terms<\/a>.

To view the Master Services Agreement\u00a0click here<\/a>.<\/strong><\/p>\n\n \n\n \n <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8817","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nDatixCloudIQ Annex | RLDatix<\/title>\n<meta name=\"description\" content=\"DatixCloudIQ Annex. 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