Claims data can be seen\u202fas too old to be useful. But when triangulated with incidents and complaints, it becomes a powerful rear-view mirror that reveals whether the same themes are still recurring years later. In this session from the Connected Health & Care Summit 2026, Nick Rigg, Senior Programme Lead for Maternity Schemes Evaluation and Implementation, and Naomi Assame, Deputy Director of Safety and Learning at NHS Resolution, explain how claims data can support learning and how a neonatal jaundice case study demonstrates the value of looking at harm through a systems lens.\u202f\u00a0<\/p>\n\n\n\n
Watch NHS Resolution explain how claims data, maternity incentive schemes and SEIPS-based case studies are being used to learn from harm and drive improvement across the NHS.\u202f\u00a0<\/p>\n\n\n\n