{"id":12312,"date":"2026-09-04T12:04:40","date_gmt":"2026-09-04T11:04:40","guid":{"rendered":"https:\/\/www.rldatix.com\/en-uki\/?p=12312"},"modified":"2026-09-04T12:04:41","modified_gmt":"2026-09-04T11:04:41","slug":"temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai","status":"publish","type":"post","link":"https:\/\/www.rldatix.com\/en-uki\/resources\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\/","title":{"rendered":"Temporary Staffing Masterclass: Managing Workforce Demand with Smart Match and AI"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Agency spend is down 66% in two years. The number of agencies has halved. But fill rates have barely moved, and only 34% of bank workers are actually working. In this session from the Connected Health &amp; Care Summit 2026, Richard Kitchen, Head of Product for Medics and <a href=\"https:\/\/www.rldatix.com\/en-uki\/solution\/temporary-staffing\/\" data-type=\"product\" data-id=\"9426\">Temporary Staffing<\/a>, and Leigh Malyon, Vice President Solutions Advisory, both representing RLDatix share 10-year data showing the most turbulent period in temporary staffing history, introduce Smart Match, RLDatix&#8217;s first AI-enabled workforce capability, and bring two early adopter customers on stage to share results from three months of live uses.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch the full temporary staffing picture across 10 years of data, followed by early adopter results from <a href=\"https:\/\/www.rldatix.com\/en-uki\/smartmatch\/\" data-type=\"page\" data-id=\"10954\">Smart Match<\/a> showing 10% bank fill increase, 18% self-booking increase and 88% of workers saying the process is fair.<\/p>\n\n\n\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1210448771?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"Temporary Staffing Masterclass in the Era of Change\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-what-the-session-covers-and-the-market-context\" class=\"wp-block-heading\">What the session covers and the market context<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This session covers the temporary staffing landscape, product evolution and Smart Match results. The headline data across more than 250 organisations were:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agency spend down 66% in two years, from a peak of \u00a310 billion (\u00a3140 per person in the UK)\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Number of agencies down 46%, agency workers down 62%\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agency fill rate dropped 8%, replaced by an 8% increase in bank fill\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Overall fill rate stable at 82%, meaning 18% of shifts remain unfilled\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only 34% of registered bank workers are actively working in any given month\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>74% of bank workers choose bank for flexibility\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only half of organisations use self-booking above 40%, while top performers exceed 70%\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>RLD Intelligence data shows correlation between high agency use and safety incidents\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Agency spend is down 66% in two years. The number of agencies has halved. But&#8230;<\/p>\n","protected":false},"author":10,"featured_media":12321,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[213],"tags":[391,146,352,390],"resource_capability":[],"class_list":["post-12312","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videos","tag-smart-match","tag-temporary-staffing","tag-connected-health-care-summit","tag-connected-health-care-summit-2026-on-demand","primary-category-videos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Temporary Staffing &amp; Smart Match: AI Bank Fill Results<\/title>\n<meta name=\"description\" content=\"Richard Kitchen and Leigh Malyon share 10-year temporary staffing trends, Smart Match early results showing 10% bank fill increase, and what comes next.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rldatix.com\/en-uki\/resources\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Temporary Staffing Masterclass: Managing Workforce Demand with Smart Match and AI\" \/>\n<meta property=\"og:description\" content=\"Richard Kitchen and Leigh Malyon share 10-year temporary staffing trends, Smart Match early results showing 10% bank fill increase, and what comes next.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rldatix.com\/en-uki\/resources\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"UK &amp; Ireland\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-04T11:04:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-04T11:04:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rldatix.com\/en-uki\/wp-content\/uploads\/sites\/6\/2026\/09\/Screenshot-2026-09-04-104004.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1337\" \/>\n\t<meta property=\"og:image:height\" content=\"843\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Thomas Jackson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@rldatixuki\" \/>\n<meta name=\"twitter:site\" content=\"@rldatixuki\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas Jackson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/resources\\\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/resources\\\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\\\/\"},\"author\":{\"name\":\"Thomas Jackson\",\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/#\\\/schema\\\/person\\\/e79a54c38bf2fc7c42a9d1e5da29e30a\"},\"headline\":\"Temporary Staffing Masterclass: Managing Workforce Demand with Smart Match and AI\",\"datePublished\":\"2026-09-04T11:04:40+00:00\",\"dateModified\":\"2026-09-04T11:04:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/resources\\\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\\\/\"},\"wordCount\":254,\"publisher\":{\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/resources\\\/temporary-staffing-masterclass-managing-workforce-demand-with-smart-match-and-ai\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.rldatix.com\\\/en-uki\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/09\\\/Screenshot-2026-09-04-104004.png\",\"keywords\":[\"Smart Match\",\"Temporary staffing\",\"Connected Health &amp; 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