{"id":3461,"date":"2024-04-12T00:00:00","date_gmt":"2024-04-11T23:00:00","guid":{"rendered":"https:\/\/www.rldatix.com\/en-uk\/resources\/supporting-safer-staffing-in-the-community-at-midlands-partnership\/"},"modified":"2026-04-07T14:42:32","modified_gmt":"2026-04-07T13:42:32","slug":"supporting-safer-staffing-in-the-community-at-midlands-partnership","status":"publish","type":"post","link":"https:\/\/www.rldatix.com\/en-uki\/resources\/supporting-safer-staffing-in-the-community-at-midlands-partnership\/","title":{"rendered":"Creating safer care in the community: In conversation with Paula Guest, Midlands Partnership University NHS Foundation Trust"},"content":{"rendered":"\n

We recently sppoke to Paula Guest, Safer Staffing Implementation Lead (Community Nursing) at Midlands Partnership University NHS Foundation Trust, about how they are using the eCommunity<\/a> system for their community scheduling and how it’s supporting them to prioritise their patient care, safer staffing and staff wellbeing.<\/strong><\/p>\n\n\n\n

1. Do you have a favourite feature of the eCommunity system?<\/strong><\/h4>\n\n\n\n

My favourite feature of eCommunity is the ability to plan realistically. The system gives us the ability to clearly show our clinical visits, but also that non-patient facing activity as well. When we use the non-patient activity tiles, it gives a clear picture to the clinicians of what their day is going to look like. There\u2019s so much that\u2019s unplanned in district nursing, so starting off that day well planned and clear is really helpful.<\/p>\n\n\n\n

The other thing that I really like is that the travel times are built in. So, if we use the system well, we don\u2019t overload our staff. Even travel back to base at lunchtime is included, which provides a very real picture of how the day is planned.<\/p>\n\n\n\n

Operationally, one of the benefits I really like is the easy reporting. There are many different reports available, including open treatments, active referrals, deferred care and those reports contain lots of information. The ability to filter them makes them really useful and often those reports underpin some of the other systems we use in the Trust.<\/p>\n\n\n\n

2. What are the key benefits your clinical team have experienced from eCommunity?<\/strong><\/h4>\n\n\n\n

Some of the key benefits for our clinical team relate to that very realistic work planning, in terms of having a clear interface on that mobile app that shows the clinicians exactly what\u2019s outlined for them for the day has a really positive impact on their wellbeing.<\/p>\n\n\n\n

The other aspect that they really appreciate is the ability to clearly see when they\u2019ve got training or supervision. By using the non-patient activity tiles for blocked out times, it\u2019s clear for them to see. So, we\u2019ve actually found that attendance at those events has increased as well, as it\u2019s clearly shown on their plan.<\/p>\n\n\n\n

For those of our staff that are coordinators and they\u2019re actually planning and allocating the work, they find that it\u2019s a relatively simple process and they\u2019re glad of the safety aspect of it. With the clinician skills already set as parameters in the Allocate Optima<\/a> system, they know that if they\u2019re allocating a visit to a particular clinician, they are doing so safely because that clinician will have the correct skills. Those safety parameters of the system are really reassuring.<\/p>\n\n\n\n

3. How has the integration between Allocate eCommunity and your Electronic Patient Record (EPR) system benefitted your patients?<\/strong><\/h4>\n\n\n\n

The integration with Rio (our EPR system) has really benefitted our patients as well. We know it\u2019s a reality of modern day community nursing that we have to defer some elements of care or even whole visits. eCommunity\u00a0allows us to do that safely and we can do that easily on the planning screen. Operationally, the deferred care reports, which show our rescheduled and cancelled visits is incredibly useful in reviewing the amount of deferred care we have, enabling us to monitor and report on it. So, that\u2019s particularly helpful in terms of patient safety.<\/p>\n\n\n\n

Another benefit of eCommunity for our patients revolves around the ability to see our whole caseload at any one time. We use the open treatments report to clearly show the patient details and the frequency of the activity, which we can then use to underpin our regular caseload reviews. So, it really gives us a lot of useful information in one report.<\/p>\n\n\n\n

In terms of efficiency it\u2019s helpful for us, but from the patient point of view, eCommunity allows us to see our whole caseload review, our quality metrics and ensure that our visiting schedules and the activities we are providing are appropriate for each patient.<\/p>\n\n\n\n

4. What would you say to anyone thinking of using eCommunity for their community care needs?<\/strong><\/h4>\n\n\n\n

My advice for anyone thinking of using eCommunity would be to absolutely use is to its full functionality, rather than just using it for clinical visits. Use it for all other aspects of the clinician\u2019s work, such as supervision training. Put those in so you get a realistic picture. That\u2019s the only way we can know that we\u2019re safely allocating work to our clinicians.<\/p>\n\n\n\n

eCommunity\u00a0lends itself to safer staffing because of the positive aspects of that well planned day on staff wellbeing. I can\u2019t talk about safer staffing without talking about eCommunity. The system gives us the assurance that we are safely allocating work to all our staff. It gives us assurance that we\u2019re not overloading them. It gives us assurance that each visit is matched to the clinician\u2019s abilities in terms of their skills. The whole system absolutely supports safer staffing.<\/p>\n\n\n\n

The other thing I would say to anyone considering using eCommunity is don\u2019t be afraid to talk to the team at RLDatix. They\u2019ve been really receptive to our feedback and the team have visited our base and looked at the way that we use the system on a daily basis.<\/p>\n\n\n\n

Ready to learn more?
<\/strong><\/h4>\n\n\n\n

Chat to us about how we can support your community scheduling needs? Get in touch today<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

We recently sppoke to Paula Guest, Safer Staffing Implementation Lead (Community Nursing) at Midlands Partnership…<\/p>\n","protected":false},"author":16,"featured_media":3462,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[50],"tags":[],"class_list":["post-3461","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","primary-category-blog"],"acf":[],"yoast_head":"\nCreating safer care in the community: In conversation with Paula Guest, Midlands Partnership University NHS Foundation Trust | RLDatix<\/title>\n<meta name=\"description\" content=\"Health & care resources from RLDatix: Creating safer care in the community: In conversation with Paula Guest, Midlands Partnership University NHS Foundation Trust. 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