Dr. Darren Kilroy, Medical Director, RLDatix<\/p>\n\n\n\n
As the NHS approaches the end of its financial year, our customers in that sector will be busily ensuring that their Q4 metrics are in good order such that the books can be closed on 2024, and the challenges of 2025-2026 faced with a clean sheet. At this time of year, our medics solutions have a particularly important supportive role to play in that context.<\/p>\n\n\n\n
\u201cOperationally, customers are facing huge backlogs of demand in both the nonelective and elective baskets. I\u2019ve been pleased to see a high degree of engagement in our focus groups recently and in Q4 my reflection is that this represents that need I\u2019ve just mentioned for providers to be not only delivering on demand but doing this against a financial imperative with only days to spare. Strategically, the medics solutions are vital tools for 2025-2026 as clinicians and their teams execute their job planning rounds. Here too we have seen a high level of interactive dialogue across the customer base, and this reflects the renewed national importance of job planning as set out by NHS England and \u2013 as they begin their decommissioning \u2013 thereafter by the Department for Health and Social Care.\u201c<\/em><\/p>\n\n\n\n So, the medics portfolio is more significant in its influence at this time of year than at any other. I urge everyone to bear this in mind in their discussions with customers present and future. Where there are limitations in product functionality, we need to address those assertively \u2013 this is a highly competitive marketplace. Our medics customers are the most discerning and demanding of any within the RL Datix stable. We must continue to respond in real terms to their needs. We cannot allow churn on any basis whatsoever.<\/p>\n\n\n\n It is going to be a great year for the medics solutions in 2025-2026 if we continue to strive for perfection in our products, are confident in the benefits realisation they offer at every level of an organisation, and are lively to the feedback out customers provide.<\/p>\n\n\n\n NHS Employers and the BMA have announced the new framework<\/strong> for exception reporting.<\/p>\n\n\n\n You can find out more information from them here:NHS Employers<\/a>BMA<\/a><\/p>\n\n\n\n RLDatix are very excited about these changes and can\u2019t wait to share with you all what we have planned to align with the new process and requirements!<\/p>\n\n\n\n Watch this space\u2026.<\/p>\n\n\n\n In case you missed it!<\/p>\n\n\n\n We introduced a number of updates to our workforce solutions: RosterPerform11<\/strong>, JobPlan, Optima<\/strong> and BankStaff<\/strong>. Designed with medics in mind, these updates improve performance, enhance functionality, and streamline staffing processes\u2014helping you plan, fill shifts, and maintain safe staffing levels more efficiently.<\/p>\n\n\n\n \u2b07\ufe0f Click the links below to view our product release articles.<\/strong><\/p>\n\n\n\n \ud83c\udf99\ufe0f Tom Bird, Customer Success Medics Team Lead & Dr. Darren Kilroy, Medical Director<\/p>\n\n\n\n This on-demand webinar will explore the critical role of job planning in driving safety, productivity and fairness within NHS Trusts. Learn how to overcome common challenges, align job plans with service demand, and meet NHS England\u2019s targets, including:<\/p>\n\n\n\n Join us as we break down the components of a successful job planning round and provide actionable insights to support your organisation\u2019s compliance, efficiency, and overall wellbeing goals.<\/p>\n\n\n\n Key Learnings \ud83d\udca1<\/strong><\/p>\n\n\n\n Watch the Webinar<\/a><\/p>\n\n\n\n RLDatix University <\/p>\n\n\n\n We\u2019re committed to supporting your professional development and we\u2019re thrilled to share some key highlights from our Medics training and accreditation journey!<\/p>\n\n\n\n Medics Training Success<\/strong> Accreditation Achievements<\/strong> Medics Learning Resources<\/strong> Access RLDatix Academy Online<\/strong> New user? Request access via academy@rldatix.com<\/a>Explore courses here<\/a><\/p>\n\n\n\n Each month, we\u2019ll be sharing a top tip from our team to help you deliver exceptional care<\/strong> with ease. <\/p>\n\n\n\n Did you know you can make life easier for your team?<\/strong><\/p>\n\n\n\n Utilise the Useful Links<\/strong> section in Loop for Medical Staff! Add a link for Resident Doctors to access exception reporting, ensuring they can log exceptions quickly and efficiently.<\/p>\n\n\n\n Not sure how to do it? Check out our Loop Useful Links Guide<\/strong> for a step-by-step walkthrough: Loop Useful Links Guide<\/a><\/p>\n\n\n\n Small changes, big impact! \u2705<\/p>\n\n\n\n Please reach out to your Customer Support Manager to arrange a call or email medics@rldatix.com<\/a>.\u200b<\/strong><\/p>\n\n\n\n from Customer Success<\/p>\n\n\n\n March has been a busy month for the Customer Success team, filled with exciting events and hands-on support for our users!<\/p>\n\n\n\n Thank you to all our customers for your engagement and feedback\u2014your success is our success! \ud83d\udca1\ud83d\udc4f<\/p>\n\n\n\n Breaking down barriers in healthcare innovation<\/p>\n\n\n\n Co-Creation, Challenge, and Change: What Makes Health Tech Work<\/strong><\/p>\n\n\n\n \u201cWe\u2019re in the next era of change. So what we think of as a healthcare system is probably going to evolve.\u201d<\/strong> \u2013 Prof. Sam Shah<\/p>\n\n\n\n In our latest episode of The Connection, Prof. Sam Shah shares insights on what makes digital transformation successful \u2013 not just in theory, but in practice. From AI to procurement, co-creation to cognitive load, one message is clear: real progress depends on how technology is introduced \u2013 and with whom.<\/p>\n\n\n\n Tune in to hear:<\/p>\n\n\n\n \ud83c\udfa7 Listen to both episodes now on <\/strong>Apple Podcasts<\/strong><\/a> | Spotify<\/strong><\/a> | <\/strong>YouTube<\/strong><\/a><\/p>\n\n\n\n\ud83d\udce2 Announcement | New Exception Reporting Framework<\/h2>\n\n\n\n
Our latest product updates<\/h2>\n\n\n\n
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Webinar On-Demand | How job planning can improve safety, drive productivity and enhance wellbeing<\/h2>\n\n\n\n
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Discover the benefits job plans bring to both organisations and individual consultants.<\/li>\n\n\n\n
Learn how collaborative job planning can lead to improved quality and consistency.<\/li>\n\n\n\n
<\/strong>Address obstacles like communication gaps and the complexity of job planning processes.<\/li>\n\n\n\n
Master proven strategies for running a smooth and effective job planning round.<\/li>\n<\/ul>\n\n\n\nMedics Learning & Accreditation Update \ud83c\udf93<\/h2>\n\n\n\n
From February 2024 to February 2025, we\u2019ve welcomed 203 candidates<\/strong> onto our Medics courses, helping users gain the skills and confidence they need to get the most from our solutions.<\/p>\n\n\n\n
We\u2019ve seen fantastic progress in accreditations, with:
\u2705 25 HealthMedic RLD Certified Administrators
\u2705 8 HealthMedic RLD Certified Professionals
\u2705 16 Activity Manager RLD Certified Administrators
\ud83c\udfc6 Plus, one organisation has now achieved full Organisational Accreditation for Medics \u2013 congratulations!<\/p>\n\n\n\n
We continue to expand our learning content to support our Medic customers:
\ud83c\udf4e 7 Trainer-Led Virtual Classroom courses
\ud83d\udcbb 6 eLearning courses
\ud83d\udcdd 3 Certified Assessments for Activity Manager & Medic Rostering
\ud83c\udfa5 A growing library of \u2018How To\u2019 video guides for JobPlan & Optima<\/p>\n\n\n\n
All our training and certification content is available on RLDatix Academy<\/strong>\u2014your go-to learning hub.<\/p>\n\n\n\nTip of the Month from Customer Success \ud83d\ude80<\/h2>\n\n\n\n
Community Updates \ud83e\udd1d<\/h2>\n\n\n\n
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We were thrilled to welcome\u00a0over 100 attendees<\/strong>\u00a0to our latest Medics User Group! Thank you to everyone who joined, shared insights, and contributed to valuable discussions.<\/li>\n<\/ul>\n\n\n\n\n
Our\u00a0Scotland Job Planning Community Group<\/strong>\u00a0continues to thrive, and we\u2019re excited to announce the\u00a0launch of the Wales Job Planning Community Group<\/strong>\u00a0\u2013 fostering collaboration and best practice sharing across regions.<\/li>\n<\/ul>\n\n\n\n\n
Our team has been busy delivering\u00a037 job planning workshops<\/strong>\u00a0across February and March \u2013\u00a05 in person and 32 via Teams<\/strong>, helping organisations streamline their processes and get the most out of their systems.<\/li>\n<\/ul>\n\n\n\nPodcast | Technology as a Partnership<\/h2>\n\n\n\n
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