Services and Support

RLDatix is committed to ensuring you are getting the most out of your system. Whether it's connecting with our community of users, leveraging RLDatix experts to ensure you're getting the most out of your system, or finding new ways to integrate with other systems in your organization, we have you covered.



Be a part of our community for safer healthcare. Find the answers to your questions on our Customer Portal.

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Ensure you’re getting the most out of your RLDatix investment. Optimize your system our Success Plans and let our experts help achieve your goals.

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Make the most out of your system. With our integration services, we can help you reduce barriers to sharing data with other systems.

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See what people are saying about us

It has become a highly valuable, strategic tool that enables us to ensure our entire healthcare environment is run efficiently.

Matthew Joyes

RLDatix provides a flexible platform that allows us to meet all our reporting needs, including creating forms, setting up appropriate leadership access and running complex reports.

Samantha Crandall

Working in Patient Relations is tough enough but being able to track and trend our issues through the RL Suite has made our lives so much easier.

Liddy Deacon

RL Suite has been instrumental in helping us create a positive safety culture throughout our organization. Staff feel confident in reporting events.

Cristine Neff

Have a question? We're here to help.