{"id":342,"date":"2024-05-21T12:37:22","date_gmt":"2024-05-21T12:37:22","guid":{"rendered":"http:\/\/localhost\/?page_id=342"},"modified":"2026-04-01T08:29:02","modified_gmt":"2026-04-01T07:29:02","slug":"support","status":"publish","type":"page","link":"https:\/\/www.rldatix.com\/se\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n        <section id=\"\" class=\"hero-primary text-bg-teal pt-46 overflow-hidden position-relative\">\n        <div class=\"container position-relative z-2\">\n            <div class=\"breadcrumb  text-center text-md-start mb-10 mb-md-21\"><span><span><a href=\"https:\/\/www.rldatix.com\/se\/\"><i class=\"icon-home\"><\/i><span class=\"hide-breadcrumb-text\">RLDatix \u2013 Sweden<span><\/a><\/span><\/span><\/div>        <\/div>\n        <div class=\"container-small\">\n            \n\n<h5 class=\"wp-block-heading text-small-normal fw-bold mb-2 has-text-align-center\" class=\"wp-block-heading text-small-normal fw-bold mb-2 has-text-align-center\" id=\"\">\n\t\t\t\t<\/h5>\n\n\n\n<h1 class=\"wp-block-heading heading-h1 mb-4 has-text-align-center\" class=\"wp-block-heading heading-h1 mb-4 has-text-align-center\" id=\"support\">\n\t\t\t\tSupport<\/h1>\n\n\n\n<p class=\"text-medium-normal mb-8 has-text-align-center\">Vi p\u00e5 RLDatix tillhandah\u00e5ller kundsupport till v\u00e5ra systemanv\u00e4ndare via v\u00e5r kundportal.<\/p>\n\n\n\n<p class=\"text-medium-normal mb-8 has-text-align-center\">Logga in f\u00f6r att skapa ett \u00e4rende, l\u00e4s v\u00e5ra anv\u00e4ndarmanualer och kunskapsartiklar samt se information om kommande releaser.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/timecare.zendesk.com\/hc\/sv?flash_digest=9f5aa65b5d30c715e2cdcd04a2c1f9461fad9485\" target=\"_blank\" rel=\"noreferrer noopener\">Logga in p\u00e5 kundportalen<\/a><\/div>\n<\/div>\n\n\n        <\/div>\n\n\n\n        <div\n            class=\"img-wrapper text-center position-relative mt-10 mt-lg-18\">\n\n            \n        <\/div>\n\n        \n    <\/section>\n\n\n\n\n        <section class=\"archive-products archive-integrations text-bg-white\">\n        <div class=\"py-26\">\n            <div class=\"container-medium\">\n                <div class=\"mb-12 mb-md-18\">\n                    <div class=\"intro mb-4 mb-md-0\">\n                        \n\n<h6 class=\"wp-block-heading text-small-normal has-text-align-center fw-bold mc-2\" class=\"wp-block-heading text-small-normal has-text-align-center fw-bold mc-2\" id=\"\">\n\t\t\t\t<\/h6>\n\n\n\n<h2 class=\"wp-block-heading section-title heading-h3 mb-4 has-text-align-center\" class=\"wp-block-heading section-title heading-h3 mb-4 has-text-align-center\" id=\"hur-kan-vi-hjalpa-dig\">\n\t\t\t\tHur kan vi hj\u00e4lpa dig?<\/h2>\n\n\n\n<p class=\"mb-4 has-text-align-center ms-auto me-auto\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"container\">\n                                    <div class=\"row m-0 gap-8\">\n\n                                                    <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product no-cta position-relative d-flex flex-column align-items-start justify-content-end\">\n\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"ar-du-en-systemanvandare-men-har-inte-access-till-kundportalen\">\n\t\t\t\t\u00c4r du en systemanv\u00e4ndare men har inte access till kundportalen?<\/h5>\n                                        Kontakta i f\u00f6rsta hand din lokala huvudadministrat\u00f6r. De kommer att kunna ge dig den support du beh\u00f6ver eller skicka ett \u00e4rende till oss via kundportalen om det beh\u00f6vs.\n                                        \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    \n                                                                                <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product loop-more position-relative d-flex flex-column align-items-start justify-content-end\">\n\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"har-du-problem-eller-fragor-om-funktioner-i-time-care-systemen\">\n\t\t\t\tHar du problem eller fr\u00e5gor om funktioner i Time Care Systemen?<\/h5>\n                                        Om du \u00e4r en registrerad systemadministrat\u00f6r erbjuder kundportalen svar p\u00e5 m\u00e5nga vanliga fr\u00e5gor. Du kan l\u00e4sa manualer, kunskapsartiklar och f\u00e5 information om kommande versionsuppdateringar och k\u00e4nda problem. \r\nBeh\u00f6ver du mer hj\u00e4lp \u00e4n s\u00e5 g\u00e5r det bra att kicka in ett support\u00e4rende i kundpostalen s\u00e5 hj\u00e4lper v\u00e5rt suportteam dig.\n                                                                                    <div class=\"d-flex flex-wrap mt-3 gap-3\">\n                                                                                                        <a class=\"text-decoration-underline text-teal\" target=\"_blank\" href=\"https:\/\/timecare.zendesk.com\/hc\/sv?flash_digest=9f5aa65b5d30c715e2cdcd04a2c1f9461fad9485\"\">Kundportalen<\/a>\n                                     \n                                <\/div>\n                                \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    \n                                                                                <div class=\"col-12 col-md p-0\">\n                                <div class=\"rounded h-100 p-3 text-bg-off-white card-wrapper loop-item-off loop-product loop-more position-relative d-flex flex-column align-items-start justify-content-end\">\n\n                                    \n                                    <div>\n                                        <h5 class=\"loop-item-title heading-h5\" class=\"loop-item-title heading-h5\" id=\"har-du-glomt-ditt-losenord-till-kundportalen\">\n\t\t\t\tHar du gl\u00f6mt ditt l\u00f6senord till kundportalen?<\/h5>\n                                        Klicka p\u00e5 \u201djag har gl\u00f6mt mitt l\u00f6senord\u201d och ange din registrerade mejladress. Om du \u00e4r en befintlig anv\u00e4ndare kommer du att f\u00e5 en \u00e5terst\u00e4llningsl\u00e4nk. Nya anv\u00e4ndare m\u00e5ste kontakta sin lokala administrat\u00f6r, eftersom sj\u00e4lvregistrering inte \u00e4r tillg\u00e4ngligt.\n                                                                                    <div class=\"d-flex flex-wrap mt-3 gap-3\">\n                                                                                                        <a class=\"text-decoration-underline text-teal\" target=\"_blank\" href=\"https:\/\/allocatesoftware.zendesk.com\/auth\/v2\/login\/password_reset?auth_origin=360000027200%2Cfalse%2Ctrue&amp;brand_id=360000027200&amp;return_to=https%3A%2F%2Ftimecare.zendesk.com%2Fhc%2Fsv%3Fflash_digest%3D9f5aa65b5d30c715e2cdcd04a2c1f9461fad9485&amp;theme=hc\"\">Jag har gl\u00f6mt mitt l\u00f6senord<\/a>\n                                     \n                                <\/div>\n                                \n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    <\/div><div class=\" row m-0 mt-8 gap-8\">\n                                                    \n                                                                                                <\/div>\n                                        \n                                    <\/div>\n    <\/section>\n\n\n\n\n        <section class=\"py-17 py-md-26 cta text-bg-teal overflow-hidden position-relative\" id=\"\">\n        <div class=\"container position-relative z-2\">\n            <div class=\"row justify-content-center align-items-center row-gap-10 row-gap-md-0 top-50 start-50 translate-middle w-100 mx-auto\">\n\n                                        <div class=\"col-md-8 cta-wrapper\">\n                            <div class=\"inner-cta h-100 d-flex p-4 p-md-8 flex-column rounded text-bg-dark\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/www.rldatix.com\/se\/wp-content\/uploads\/sites\/9\/2025\/07\/icon-send-email.svg\" class=\"img-fluid icon ms-auto text-end mb-14\" \/>\n                                \n                                <h3 class=\"heading-h3 mb-3\" class=\"heading-h3 mb-3\" id=\"kom-i-kontakt-med-oss\">\n\t\t\t\tKom i kontakt med oss<\/h3>\n                                <p class=\"text-white mb-3\">Har ni fr\u00e5gor om v\u00e5ra produkter, utbildningar &amp; tj\u00e4nster eller vill ni boka in en visning, anv\u00e4nd formul\u00e4ren nedan.<\/p>\n\n                                                                    <div class=\"buttons overflow-hidden-2 mt-6 d-flex flex-column flex-md-row align-items-start gap-4\">\n                                                                                        <a class=\"btn btn-light\" href=\"\/se\/boka-visning\/\" \">Boka Visning<\/a>\n                                                                                        <a class=\"btn btn-outline-light\" href=\"\/se\/foretag\/kontakta-oss\/\" \">Kontaktformul\u00e4r<\/a>\n                                                                            <\/div>\n                                \n                            <\/div>\n                        <\/div>\n                \n            <\/div>\n        <\/div>\n\n        \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support \u2013 RLDatix support &amp; kundservice f\u00f6r v\u00e5rd<\/title>\n<meta name=\"description\" content=\"Support. Uppt\u00e4ck mjukvarul\u00f6sningar f\u00f6r h\u00e4lso- och sjukv\u00e5rden som st\u00f6djer patients\u00e4kerhet, regelefterlevnad och operativ effektivitet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rldatix.com\/se\/support\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support \u2013 RLDatix support &amp; kundservice f\u00f6r v\u00e5rd\" \/>\n<meta property=\"og:description\" content=\"Support. 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