Terms and Conditions


Contracts


DatixCloudIQ
Service Terms
This contains the RLDatix Master Services Terms.

DatixCloudIQ Annex
This Annex forms part of the Agreement if the Customer uses or will use DatixCloudIQ, as specified in the Quote.

Australia Regional Annex
This Annex forms part of the Agreement if the place of business of the Customer as specified in the Quote is in Australia or New Zealand.

Acceptable Use Policy
This document describes prohibitions placed by RLDatix third party hosting service providers on use of the services offered by RLDatix and its affiliates.

Service Level Agreement
This document covers RLDatix support offerings.


PolicyStat
PolicyStat Annex
This Annex forms part of the Agreement if the Customer uses or will use PolicyStat, as specified in the Quote.

PolicyStat Privacy Policy
Describes how personal information is collected, used, disclosed, and protected, as well as choices about the collection and use of personal information.
 

RiskMan
Master Licence Agreement - RiskMan
This contains the RiskMan.net Software User's Licence agreement for reference only.

 

RL6
Terms of Service
This contract governs service-only orders and is not applicable where licensing is involved.

Hosting Addendum
This document contains RLDatix Australia Pty Ltd' hosting contract terms.

Third-Party Software Licensing Agreements
This contains our third-party licensing agreements and is for reference only.

Terms of Use License Agreement
This is RLDatix Australia Pty Ltd' contract governing software licensing, service delivery, and support and maintenance.

Terms of Use License Agreement (Asia-Pacific)
This is RLDatix Australia Pty Ltd' contract governing software licensing, service delivery, and support and maintenance.

Terms of Service (Asia-Pacific)
This contract governs service-only orders and is not applicable where licensing is involved.

 

RL6 General Service Documents

Software Support & Maintenance Guide
The purpose of this document is to provide guidelines and reference materials for RLDatix Australia Pty Ltd' clients who require software support services.

Client Services Guide
This guide outlines the standard operating procedures for services provided to RLDatix Australia Pty Ltd' clients including, but not limited to, implementation services, training and consulting activities.


RL6 Statements of Work

Implementation Services Statement Of Work - RLDatix Australia Pty Ltd Products - Standard
For use with Standard implementations of RLDatix Australia Pty Ltd Products.

Implementation Services Statement Of Work - RLDatix Australia Pty Ltd Products - Essentials
For use with Essentials implementations of RLDatix Australia Pty Ltd Products.

Implementation Services Statement Of Work - RLDatix Australia Pty Ltd Mobile
For use with Essentials implementations of RLDatix Australia Pty Ltd Mobile.

Implementation Services Statement Of Work - RLDatix Australia Pty Ltd Mover
For use with RLDatix Australia Pty Ltd Mover implementations.

Implementation Services Statement Of Work - RSO Standard Services (North America)
For use with Remote System Optimization (North America).

Implementation Services Statement Of Work - RSO Standard Services (Asia-Pacific)
For use with Remote System Optimization (Asia-Pacific).

Implementation Services Statement Of Work - Infection (Asia-Pacific)
For use with RL6:Infection (Asia-Pacific).

Site Onboarding
For Use with Site Onboarding

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