CLAIMS

Helping you more effectively manage your legal caseload

Help to protect the organisation from legal action and ensure appropriate responses to healthcare claims

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About this module

With the Claims module you have all the necessary tools to manage the litigation process, efficiently manage your caseload and review any incident or feedback data associated with the claim.

'Streamline the running of your claims process'

  • Record, prioritise and manage all types of healthcare claims via customisable, targeted forms that support individual workflows and business processes.
  • Document and track all claim-related financial data.
  • Identify multiple reserves, tracking adjustments and payments and measure impact on insurance policies.

'Improve reporting and learning'

  • Identify and validate improvement opportunities using pattern and trend analysis tools, enabling you to monitor key performance indicators and the financial impact of claims.
  • The data access and task management functions allow for more efficient sharing of roles and responsibilities and learning.

'Make the system work for you'

  • Your individual needs can be met with the option to extensively and flexibly configure the system through forms, settings and access rights.
  • Configure workflows according to your business logic, ensuring you can prioritise, manage and review stakeholder and patient feedback.
  • Automate notifications throughout for managers to ensure compliance with timescales, and for feedback reporters to receive standardised responses

Start your patient safety journey