INCIDENTS

Turning event data into actionable intelligence to enhance delivery of safer care

Advanced incident reporting software that captures all types of incident data to inform quality improvement

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About this module

The Incidents module allows your organisation to record events and near misses. This gives you the tools to identify areas of improvement and encourage a culture of safety in which staff feel safe to report concerns and protect patients from harm.

'Fast reporting and review'

  • Encourage incident reporting within your organisation with forms that align with the requirements of the organisation and reporter
  • Capture data relevant for internal improvement initiatives and regulatory compliance
  • Automated notifications throughout for reporters, whilst allowing reviewers to more efficiently manage their workload

'Triangulation of data'

  • Integrate with other data sources, such as patient, staff and event data to highlight connections between different processes
  • ​Allow the system to automatically identify relevant events from other sources across DatixCloudIQ

'Configurable views'

  • Users are only presented with event information relevant to their role 
  • Prioritise, administer and review events with configurable workflows and business logic    
  • Tailor the system to your local needs with extensive configuration and flexibility options to settings, access and behaviour  
  • Role-based security access supports speedy management of large volumes of users and data

'Trend analysis and key performance indicators'

  • Identify and validate quality improvement processes and opportunities through powerful pattern and trend analysis tools.
  • Measure and monitor organisational key performance indicators
  • Easily interpreted data enables effective sharing of responsibility and learning, supported by full data access and task management functions.

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