Our vision is a world where patients have access to the best and safest care possible.


Who we are

RLDatix is the combination of RL, Datix and RiskMan International, with offices in the US, Canada, UK, Saudi Arabia and Australia. Together, we are making a difference in the lives of millions of patients around the world.

Meet the Team

What we do

We build tools and provide insights that drive safer, better care across the world. We aim to help you manage, monitor and analyse for better outcomes.

See our products

Why we do it

We are a global team that is passionate about improving healthcare. We believe in what we do and truly want to make a difference in the lives of patients around the world.

Check out our services

More than three decades as pioneers in patient safety

1986

Datix founded in London as the world’s first patient safety software company.

1992

First patient safety contract in the UK with the National Health Service.

1995

Datix launches first claims management module.

1997

RL is born out of a patient feedback project in a local Toronto hospital.

1999

Datix releases ground-breaking risk register module

2002

RL launches infection surveillance product.

2004

Launch of first web-based incident management system.

2008

World’s largest patient safety contract at the time signed with US DOD.

2009

RL receives exclusive endorsement of the American Hospital Association.

2010

Launch of RL6 transforms how staff interact with incident reporting software.

2012

RL launches RL6:RootCause to help organisations learn from incidents.

2015

RL signs first retail pharmacy customer to reduce med errors across all sites.

2016

Datix launches revolutionary new patient safety software, DatixCloudIQ.

2017

Datix acquires RiskMan International, Australia’s leading patient safety provider.

2018

RL and Datix join forces to become the global leader in patient safety

2019

Jeff Surges joins as the first CEO of RLDatix. RLDatix acquires iContracts, paving the path for continued growth in GRC.

RLDatix at a Glance

3000+

Customers
around the world

30+

Years as Pioneers
in Patient Safety

200MM+

Patients Protected with
our software

10/10

Hospitals Protected with
our software

80%

of the UK National Health Service

Accomplishments and Certifications

AHA Endorsement

RLDatix is the American Hospital Association’s Champion Sponsor of Quality.

ISOQAR Certification

RLDatix meets ISO standards and British standards.

Crown Commercial Service

RLDatix has been named as a supplier on the Crown Commercial Service’s G-Gloud 10 Framework.

Empowering governments to improve safety

United States

The Department of Defence (DOD) and Veterans Affairs (VA) leverage RLDatix.

Iceland

RLDatix powers the Directorate of Health, promoting high-quality and safe health care.

Denmark

RLDatix is used to allow citizens to report from anywhere at any time.

Saudi Arabia

RLDatix is used as part of a national initiative for safer care.

Australia

New South Wales partners with RLDatix to provide safer care.

Interested in learning more?

Join the hundreds of healthcare providers around the world who are seeing results by using RLDatix to improve patient safety.