Disability Care

Empowering Independence, Ensuring Safety

In disability services, person-centred care means more than meeting support needs — it’s about empowering participants to live independently and confidently. RLDatix helps providers deliver consistent, high-quality support while ensuring compliance, safety, and workforce sustainability under the NDIS and related frameworks.

Trusted by our customers in Disability Care

Our Solutions

Technology designed alongside disability care professionals

Discover our solutions and learn how they can help you.

Rostering
Enhance productivity and ensure safe staffing with our transparent, fair and data-driven rostering solution, for all staffing groups.
Incident management
Foster a positive reporting culture where every voice is heard and every incident is an opportunity to learn and improve.
Policy Management
Empower your staff to make the right clinical decisions and improve patient and client safety by providing simple access to the right policies with our scalable, AI-enabled policy management solution.
Employee Self Service
Discover the one-stop mobile employee app for your teams to manage their roster, engage and communicate.
Helping to Solve

The biggest challenges in disability support

Safer services, empowered support workers and better outcomes for participants.

People

Building an informed, safe, confident disability workforce

Build predictable, person-aligned schedules
Create fair, flexible rosters that reflect participant needs, support worker capability, behavioural requirements and continuity-of-support expectations.

Make reporting effortless
Support workers need fast, simple tools to record incidents, behaviours of concern, restrictive practices, hazards and feedback — with clear workflows that strengthen safeguarding.

Empower teams with clarity and confidence
Ensure staff always have easy access to current procedures, behavioural support plans and participant-specific information to deliver safe, consistent support.

Participant Safety 

Reducing harm and strengthening safeguards

Capture and act on safety insights
Record incidents, near misses, injuries, behaviours and environmental risks in one place. Turn insights into proactive strategies that improve participant wellbeing.

Support compliance with NDIS Quality & Safeguards requirements
Maintain strong documentation, timely reporting and transparent processes that align with audit expectations and strengthen trust with participants, families and regulators.

Promote consistent, best-practice support
Easy access to procedures, policies and participant plans ensures support workers act consistently, reducing variability and protecting participant dignity and rights.

Efficiency 

Balancing quality support with cost pressures

Reduce avoidable staffing costs
Improve internal coverage, reduce last-minute staffing gaps and ensure workforce decisions align to real support requirements.

Simplify compliance, documentation and reporting
Automate manual tasks such as version control, approvals, incident follow-ups and audit preparation, freeing teams to focus on participants instead of paperwork.

Ensure accurate, accessible information
Centralised policy and document management ensures teams always reference the most current guidance, reducing risk and saving time.

Productivity 

Improving service continuity and organisational performance

Match support levels to participant needs
Align skills, availability and behavioural or therapeutic requirements to ensure consistent, appropriate support for participants.

Connect workforce, risk and operational processes
Integrated planning, staffing, documentation and reporting helps organisations identify pressure points, reduce duplication and improve service flow.

Modernise legacy systems with secure data archiving
Retire legacy systems safely while keeping rapid access to historical data — reducing cost, improving accuracy and supporting better decision-making.

Let’s Talk

See why RLDatix is a trusted partner for more than 10,000 organisations around the world.

Support

The RLDatix support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our products.