Root Cause Analysis

Investigate, prioritise and address systemic issues to reduce risk.

Provide your staff the insights they need to make improvements, reduce risk, and deliver safer care by conducting a deep-dive to understand underlying issues related to adverse events, near misses, and unsafe conditions.

Root cause analysis

A Critical Component of Clinical Governance

Root cause analysis is a critical component of the Clinical Governance Framework to improve safety and quality. Gain better insights when systems and processes fail and implement corrective action plans to prevent future occurrences.

Collate investigation processes

Access analysis tools including 5-Whys and process mapping – to identify underlying causes. Standardise investigation workflows with review-focused layouts, using tools that encourage insight and understanding of contributing factors. Employ multiple investigation methods as needed to make sure the most relevant questions are asked and issues addressed. 

Improve safety and inform risk mitigation 

Understand the contributory factors identified from investigations and build meaningful recommendations for future implementation of controls. Apply to risks across your organisation, breaking down siloed mitigation strategies.

Continuous improvement towards future prevention

Identify underlying factors, frequent modes of failure, and new opportunities for improvement across the organization. Create custom reports for committee meetings, hospital executives, managers, teams, and more. Continuously share and learn from RCAs to drive system improvements and prevent future safety events.

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