Risk & Safety
Put patient and client safety first with DatixCloudIQ
Discover the power of data-backed strategies that enhance your organisation’s delivery of care.
Key Insights
Go beyond what happened, to uncover why adverse events occurred in your organisation to prevent recurrence and target quality improvements.
Give staff a voice with simple, intuitive reporting. Every incident or complaint become a chance to learn and improve.
Capture and manage psychosocial risks, alongside clinical and environmental events to identify how each is contributing to the other for a holistic approach.
Centralise all safety and quality data into a single platform for faster reviews, clear oversight, and governance-driven actions.
Go beyond what happened, to uncover why. Spot trends, address root causes, and prevent recurrence and reduce risk across your organisation.
Meet regulatory requirements with ease – including Aged Care Quality Standards, NDIS Practice Standards, NSQHS Standards, WHS laws, and TGA reporting.
Our Solutions
Explore our safety solutions
Incident Management
Simply & encourage a positive reporting culture for all incident types. Support the review process and quickly implement corrective actions.
Feedback
Manage complaints, compliments, and suggestions with transparent workflows, escalation pathways, and deep analysis to strengthen consumer confidence.
Quality Improvement
Design and track improvement projects, link outcomes to incidents and feedback, and demonstrate alignment with standards.
Enterprise Risk
Maintain organisation wide risk registers, apply mitigation strategies and monitor impact on related incidents and complaints, and support your journey toward risk maturity.
Root Cause Analysis
Conduct in-depth investigations, uncover contributory factors, and generate recommendations that inform risk mitigation strategies.
Safety Learnings
Share lessons and celebrate positive practice to embed a culture of continuous improvement.
Safety Alerts
Efficiently record and distribute internal or external alerts for action or information to the relevant teams with structured action timelines.
Safeguarding
Protect children and vulnerable adults with a secure, confidential module for concerns and referrals.
Claims
Manage all types of claims, link directly to incidents and feedback, and streamline the litigation process.
Reporting & Insights
Monitor live data, analyse trends and gain insights into all safety data to inform improvement activities and create impactful board reports.
Mortality Review
Capture and review information on deaths through a dedicated workflow, ensuring sensitive and thorough analysis.
RiskMan
Part of the RLDatix Family. Trusted by health and care organisations for over 20 years.
Let’s Talk
See why RLDatix is a trusted partner for more than 10,000 organisations around the world.
Support
The RLDatix support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our products.