Support
With RLDatix, you have access to industry leading support at your fingertips. Use our Support Portal to receive timely alerts, submit and manage support tickets, explore our extensive library of knowledge articles, check the latest release notes, and take advantage of practical training materials to keep your team confident and informed.
Contact Us
Our Customer Support team is here to listen, answer your questions and manage any concerns, so you can work with confidence.
Support Hours
Monday to Friday
8:00am – 6:00pm Australian Eastern Time
Excludes national public holidays.
For urgent support, an On-Call service is available after hours.
Support Portal
For RiskMan, DCIQ, RL6, RL Infection, PolicyStat, oneSource
Governance, Risk, and Compliance Support Portal
For Optima, Loop, RosterOn, SafeCare, Activity Manager, DataHub, RosterPerform11, BankStaff
Phone info
| Australia | 1800 018 984 |
| New Zealand | 0800 849 193 |
| International | +61 (3) 9125 7670 |