RLDatix helps you uncover issues and implement quality improvement processes to embed change.
Incidents, Feedback, Claims, Mortality Review, Datix Anywhere.
Enterprise Risk Manager, Investigations.
Recommendations & Controls, Safety Learnings.
Policy Management, Safety Alerts.
Compliance Assessment, Safety Rounds.
Gain a comprehensive understanding of all data across DatixCloudIQ modules.
Identify clinical risks to intervene early and keep patients safe.
Our Success Plans give you everything you need to make sure you’re getting the most out of your investment.
Your space to interact, connect and learn with RLDatix and its community.
Join the RLDatix loyalty program to earn and redeem Rewards points.
Improve user experience by integrating RLDatix with other healthcare systems.
An audit of your organisation's system provided with recommendations.
Training over 4,000 users a year, our team offers a full range of training methods.
Our support team is here to help during specific hours of the day and throughout our ticket system.
Mitigate risk exposure by addressing adverse events with empathic communication / resolution to minimize litigation and maximize ROI.
Committed to supporting you: visit our COVID-19 Resource Library >
Training over 4000 system users a year, RLDatix invests in its training team to ensure that skills and expertise are transferred quickly and effectively to customers.
Our service team offers a full range of training methods. We incorporate remote courses or recorded sessions, with our train-the-trainer approach. Our hands-on instruction and self-paced orientation enable trainees to become the trainers, cascading their learning to other members or staff.
Online Training Course
The RLDatix Certified Professional Foundation for DatixCloudIQ (DCIQ) provides you with the key background knowledge of vital components of the DCIQ system. You will be provided with a solid understanding of basic system configuration equipping you to go onto to design, implement and manage your own DCIQ system from scratch in the Practitioner course. The Foundation course is a prerequisite for anyone wanting to go on to complete the Practitioner course for DCIQ, but can be taken as a standalone course.
By the end of the course you will have high-level knowledge of how to manage key system setups, such as security groups, coding and form design.
September 15 - September 17, 2020
Tuesday 15th
Wednesday 16th
Thursday 17th
Group Training provides individuals with the opportunity to come to the RLDatix offices in Wimbledon to receive administration and reporting training for the DatixWeb system.
This provides a cost effective approach for situations where by the organisation only needs one or two members of staff to receive training instead of an entire classroom of attendees. Group training runs in a 3 day block containing 2 days’ worth of administration and setup training and 1 day searching and reporting training.
September 15 - October 15, 2020
Tuesday 15th September
Wednesday 16th September
Thursday 17th September
Tuesday 13th October
Wednesday 14th October
Thursday 15th October
Please note that both workshops, a total of six days, must be completed in order to attain the RLDCP qualification.
The RLDatix Certified Professional Practitioner for DatixCloudIQ (DCIQ) is intended to help you realise the full potential of your RLDatix risk management system. The advanced course teaches you to effectively design, implement and manage the system to support the business requirements of their organisations. By learning how to build a DCIQ system from scratch and aligning the system to organisational strategies and initiatives, you can capture more relevant data and create better patient safety outcomes.
You will also learn how to effectively deal with change management as and when required based on organisational priorities. In order to take part in the RLDCP Practitioner for DCIQ, you will need to have completed the online Foundation course first.
By the end of this course attendees will be able to effectively design, implement and manage the DCIQ system according to the requirements of their own organisation, or based on a case study provided.
September 08 - October 22, 2020
Tuesday 8th September
Wednesday 9th September
Thursday 10th September
Tuesday 20th October
Wednesday 21st October
Thursday 22nd October
The RLDatix Certified Professional Course is intended to help attendees realise the full potential of their DatixWeb system. Enabling them to effectively design, implement and manage the technology to support the business requirements of their organisations. With NHS reforms on the horizon and increasing pressure to meet the exacting standards of the Care Quality Commission, now more than ever is the time to invest in quality training that goes beyond simple product training.
By the end of this course attendees will be able to effectively design, implement and manage their DatixWeb system according to the requirements of their own organisation, or based on a case study provided.
September 22 - October 29, 2020
Tuesday 22nd September
Wednesday 23rd September
Thursday 24th September
Tuesday 27th October
Wednesday 28th October
Thursday 29th October
November 17 - November 19, 2020
Tuesday 17th
Wednesday 18th
Thursday 19th
This provides a cost effective approach for situations where by the organisation only needs one or two members of staff to receive training instead of an entire classroom of attendees. Group training runs in a 3 day block containing 2 days’ worth of administration and setup training and 1 day searching and reporting training. Attendees have the option to attend all 3 of these days or can choose to attend just the administration or reporting training respectively.
November 03 - December 17, 2020
Tuesday 3rd November
Wednesday 4th November
Thursday 5th November
Tuesday 15th December
Wednesday 16th December
Thursday 17th December
The RLDatix Certified Professional Course is intended to help attendees realise the full potential of their DatixWeb system.
Enabling them to effectively design, implement and manage the technology to support the business requirements of their organisations.
With NHS reforms on the horizon and increasing pressure to meet the exacting standards of the Care Quality Commission, now more than ever is the time to invest in quality training that goes beyond simple product training.
Swan Court, 11 Worple Road, London, SW19 4JS
December 08 - January 14, 2021
Tuesday 8th December
Wednesday 9th December
Thursday 10th December
Tuesday 12th January
Wednesday 13th January
Thursday 14th January
January 19 - February 25, 2021
Tuesday 19th January
Wednesday 20th January
Thursday 21st January
Tuesday 23rd February
Wednesday 24th February
Thursday 25th February
The RLDatix Certified Professional for DatixWeb is intended to help attendees realise the full potential of their RLDatix risk management system. Enabling them to effectively design, implement and manage the technology to support the business requirements of their organisations. With NHS reforms on the horizon and increasing pressure to meet the exacting standards of the Care Quality Commission, now more than ever is the time to invest in quality training that goes beyond simple product training.
By the end of this course attendees will be able to effectively design, implement and manage a RLDatix risk management system according to the requirements of their own organisation, or based on a case study provided.
February 16 - March 25, 2021
Tuesday 16th February
Wednesday 17th February
Thursday 18th February
Tuesday 23rd March
Wednesday 24th March
Thursday 25th March
You will also learn how to effectively deal with change management as and when required based on organisational priorities.
In order to take part in the RLDCP Practitioner for DCIQ, you will need to have completed the online Foundation course first.
Course description
The RLDatix Group Training Course provides individuals with training on the administration and reporting areas of the RLDatix system, providing a cost-effective approach for organisations who need training for one or two staff members instead of an entire classroom of attendees.
The training takes place in a classroom environment at the RLDatix office, running in a three-day block containing two days’ worth of administration and setup training and one day searching and reporting training. Attendees have the option to attend all three of these days or can choose to attend just the administration or reporting training respectively.
The RLDatix Certified Professional Course is intended to help individual attendees realise the full potential of their RLDatix system. Enabling them to effectively design, implement and manage the technology to support the business requirements of their organisations. The train-the-trainer approach allows attendees to cascade knowledge to other members of staff.
The course makes use of a mix of classroom training at the RLDatix office, e-learning assessment tools, various self-paced case study exercises and project work. The course consists of two three-day training workshops split across a six-week programme, with project work to be completed in between.
Access to RLDatix Training Online is offered, a powerful virtual learning environment for assignment submission, discussion forums, file downloads and news and announcements.
RLDatix training courses are also available remotely via Webex or onsite. Catering for up to 6 attendees per course, training topics range from system administration, and searching and reporting, to individual module training.
We also offer bespoke training courses, according to the requirements of your organisation.
The pace and the surroundings of the training were just right. It was a brilliant opportunity to network with fellow Datix Managers and gave me the opportunity to put "real life" questions out to my fellow delegates on the course. The sharing of information, little tricks and explanations to little quirks within the system was invaluable. Becoming an RLDatix Certified Professional has given me the confidence and the skills to be able to fulfil my duties fully to my Trust as Datix Manager.
Chesterfield Royal Hospital NHS Foundation Trust
The presenting style of the information and how the trainer came across made me feel at ease at all times and I now feel a lot more confident to go forward with updating and redeveloping our current system.
Dorset County Hospital NHS Foundation Trust
If you really want to understand how to get the best out of your RLDatix system, maximise functionality and work from best practice principles; the RLDCP is essential! The course is run by friendly, helpful trainers who can adapt to your existing knowledge base, and the course offers great value for money; given the efficiency benefits a RLDCP delegate can go on to apply.
Nottingham University Hospitals NHS Trust
The RLDatix Group Training course really improved my understanding of the system, especially being fairly new in post. The trainer was excellent - clear, concise and delivered the training at a steady pace. The small group helped with discussion, sharing of ideas and questions. The content covered everything required to manage the system effectively. I would definitely recommend managers/administrators of the system to attend.
South Central Ambulance Service NHS Foundation Trust
Speak to a member of the RLDatix team.