IPeople Data Resilience
Offline – but never off your game
Even when your Electronic Health Record (EHR) is offline, clinicians in the Middle East still need fast, reliable access to critical patient information. Data Resilience provides a familiar, downtime-ready view of patient data so care continues safely while core systems recover.
Product Features
#1 downtime solution available on the market
RLDatix Data Resilience is purpose-built for EHR downtime, combining near‑real‑time data, an interface that mirrors your live EHR and tools that keep everyday workflows moving.
Offline EHR
Clinicians can see key patient information, histories and active orders in a layout that looks and feels like the live Electronic Health Record, so they can keep working without switching to unfamiliar paper packs.
Network down
When the network fails or a local site loses connectivity, Data Resilience continues to present recent patient data captured from the source system, supporting safe decisions until full access is restored.
Downtime registration
Frontline staff and inpatient care teams can register new patients and update core details during downtime, so records are ready to reconcile once the EHR comes back online.
Built for downtime
Downtime is not a rare exception. Planned maintenance windows, local network issues and cyber incidents all interrupt EHR access. Data Resilience is designed specifically for these moments, giving clinicians a consistent way to view and work with patient data when other systems are unavailable.
- Keeps medication administration, orders and observations moving during downtime
- Mirrors familiar EHR screens to reduce stress and training needs
- Supports clinical, pharmacy and registration teams across multiple sites
Minutes to the live EHR experience
Data is captured continuously from the live Electronic Health Record so that, when downtime begins, teams are working from information that is typically only minutes old. Clinicians can review recent results, orders and notes, then print medication administration records and order sets with preconfigured checkboxes where paper is still required.
- Keeps clinical decisions aligned with the latest available data
- Reduces reliance on generic paper packs and handwritten notes
- Helps teams hand back to the live EHR with fewer gaps to reconcile
Operational and business continuity
For hospitals and health systems across the Middle East, interruptions to digital systems can rapidly escalate into significant operational risks. With Data Resilience, bed management, registration and core clinical workflows can continue during planned and unplanned downtime, helping organizations protect throughput, patient experience and staff productivity.
- Maintains visibility of active patients and key movements during downtime
- Reduces the backlog of work when systems return
- Helps executive and on‑call teams demonstrate a clear downtime plan
Key differentiators
Discover what sets RLDatix Data Resilience apart from generic paper procedures and basic read‑only views.
Continuous capture of registration and patient data means clinicians are working from information that is never more than a few minutes behind the live EHR.
Screens are designed to mirror the source EHR, so staff are not forced to learn a separate downtime tool.
Medication administration records and order sets can be printed with preconfigured checkboxes, supporting safer documentation when paper is needed.
Automatic synchronization after downtime reduces manual re‑entry and shortens the reconciliation window.
Key capabilities
- Near‑real‑time access to patient data during planned and unplanned EHR downtime
- Continuous capture of registration data and key clinical information
- Full historical patient records available up to the point of disruption
- Printable MAR forms and order sets with preconfigured checkboxes
- Interface that mirrors the live EHR to minimize training needs
- Automatic post‑downtime synchronization to reduce manual data entry
- Supports core workflows such as medication administration, labs, bed management and scheduling
Awards and memberships
FAQs
Many hospitals in the region depend on a single EHR for clinical decision‑making. When that system is unavailable, teams either pause activity or fall back to paper. Data Resilience provides a structured, familiar way to keep clinical work going with access to near‑real‑time patient data.
A simple read‑only view may not be designed for downtime workflows. Data Resilience uses a layout that mirrors the live Electronic Health Record, supports downtime printing for MARs and order sets, and is optimized for the tasks clinicians need to perform during downtime.
No. Because the interface is designed to look like the live EHR, clinical staff can use it with minimal additional training, which is critical when outages are unplanned.
Yes. The solution is designed for health systems that operate multiple facilities, helping them provide a consistent downtime approach across sites.
Automatic synchronization after downtime reduces the amount of manual data entry needed to update the live EHR, shortening the reconciliation window so teams can return to normal workflows faster.
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