March 13, 2024:
Day Two of RLDatix’s Palooza 2024 | Connected Healthcare featured discussions on the state of patient safety and the role of artificial intelligence (AI) in the future of connected healthcare operations.
During the keynote address, Chief Product Officer Barbara Staruk shared how RLDatix is leveraging generative AI and large language models to streamline and automate patient safety incident reporting. With only an estimated 20% of patient safety incidents being recorded today, generative AI can make it easier for healthcare workers to log incidents, creating a safer environment for all. Staruk also offered insights into how AI could be used in the future to identify trends from incident reports, enabling better prediction and prevention of future events.
“At the end of the day, a fall is a fall, regardless of a hospital’s location or size,” said Staruk. “Reporting, understanding root cause, analyzing past incidents and learning from events will accelerate us forward in our connected healthcare ecosystem. Our goal is to enhance the human and use AI more wisely to increase efficiencies”
RLDatix has 60% market share for risk incident reporting and provides credentialing for almost 10% of physicians across the U.S. Among the broadest healthcare operations platform offerings in the world, and with access to some of the largest data sets across workforce management, risk and compliance, the company is well positioned to train its internal AI models with significant accuracy.
Following Staruk’s keynote, RLDatix’s Chief Patient Safety & Risk Officer Tim McDonald invited a panel of national patient safety experts and advocates to the stage, including documentarian Steve Burrows, Colonel Steven Coffee, educator and advocate Carole Hemmelgarn and healthcare risk executive and lawyer Rebecca Cady.
Each shared their insights and perspectives on how the industry can collaborate to deliver innovative and empathic patient safety solutions. This included both technical and procedural advancements surrounding root cause analysis and data collection.
“If you're not connecting your healthcare operations already, you're behind,” said Cady, who also served as the 2023 President of the American Society for Health Care Risk Management (ASHRM).
Panelists also shared their perspectives on opportunities to advance safety culture, with Col. Coffee highlighting the importance of representation to help identify biases and Hemmelgarn stressing the value of transparency and communication.
Panelists then opened the floor to attendees to share their stories and join the conversation about how the industry can break down the “Wall of Silence” that pervades healthcare. Addressing this imperative, Burrows offered his experience following the medical harm he and his family endured: “Honesty is courageous, and it is also contagious.”
Other sessions from Day Two of Palooza included:
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Policies in Harmony | UH's Journey Toward Zero Harm
Freda Juba, Policy and Publications Coordinator at University Hospitals Health System; Khaliah Fisher-Grace, System Director Policy at University Hospitals Health System; Wendy Frasure, Policy System Administrator at University Hospitals Health System -
Revolutionizing Safety Reporting | A Comprehensive Workplace Violence Process
Laura Hattabaugh, Baptist Health Systems -
Rounding with Purpose | Fostering a Safety Culture in Provider Practices
Evelyn Bowmaster, Senior Director Quality and Patient Safety at GBMC HealthCare -
Beyond Bias | Patient Safety and LGBTQ+ Inclusive Healthcare
Gail Geyer, Director of Risk Management at Alta Hospitals (Prospect Medical); Naomi Hansen, Risk Management Data Manager at Prospect Medical
Throughout the second day, attendees gained access to innovative approaches to transform the future of patient safety and unlock the promise of safer, more connected care.