Services
Implementation designed for impact
Whether you are deploying RLDatix solutions for the first time or expanding your portfolio, our implementation services are designed to deliver measurable impact from day one. We work in close partnership with your teams to enable rapid adoption, drive value and support your organisational goals — all while minimising operational disruption.
Proven methodology
We follow a structured, outcomes-led implementation approach aligned to industry best practice and healthcare standards. Our methodology includes four key stages.
Plan
Define success criteria, delivery roadmap, and change management plan.
Configure
Tailor the solution to your organisation’s specific needs and workflows.
Deliver
Implement the solution safely and efficiently, ensuring user engagement and readiness.
Optimise
Support adoption post go-live and drive ongoing value realisation.
Expert-led delivery
Our Professional Services team brings deep healthcare expertise and a proven track record of successful implementations across NHS, independent, and global healthcare organisations. With over 20 years of delivery experience, we help you achieve the outcomes that matter to your patients, staff and stakeholders.
Maximise value and ROI
Our Professional Services, Education, and Customer Success teams work together to ensure that your organisation get the most from your RLDatix solutions. Through tailored enablement programmes, success plans and ongoing education, we help you maximise adoption, optimise solution performance and deliver a measurable return on investment — well beyond initial go-live.
Rapid, efficient delivery
We deliver implementations that are both rapid and robust, ensuring minimal disruption to day-to-day operations. Our delivery models, combined with deep domain expertise, enable you to realise value quickly and sustainably.
Continuous support
Following go-live, our Customer Success and Education teams provide ongoing enablement and optimisation support, ensuring your solutions continue to deliver value and adapt as your organisational needs evolve.
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