Support
RLDatix provides industry leading customer support services through our Support Portal. Login to see alerts, create a ticket, search our robust knowledge articles, view upcoming release notes and access all of our training materials.
Contact Us
Our Customer Support team is available to answer your questions and support any issues you may experience
Hours
Available Monday to Friday
DatixWeb / DCIQ – 8.30am – 5:00pm – GMT
All remaining solutions – 8:00am – 8:00pm – GMT
Need help with access?
If you’re a user of our software looking for help with access (such as a username or password), please contact your organisation’s system administrator.
For your security RLDatix cannot set up user names and passwords on behalf of health or care organisations.
Phone info
| UK Support Desk | +44 (0)800 3589493 +44 (0)203 3180689 |
| Republic of Ireland customers | +353 1800 353 180 |
Support Portal
Other resources
Workforce knowledge base
Login to the Support Portal and jump straight to access our articles and quick reference guides.
RLD Academy
Explore expert-led, on-demand training anytime through RLD Academy.