Generational Shift Whitepaper
It’s a Win-Win for Doctors and for Care
This white paper demonstrates how a smarter workforce and patient safety technology can create fairer, more flexible working experiences, supporting doctors, enhancing care, and aligning with the NHS 10 Point Plan.
Why it matters:
✅ Poor rotas, pay errors, and weak feedback are driving burnout and attrition
✅ Doctor experience and patient safety go hand in hand
✅ Technology can enable flexibility, trust, and efficiency when designed well
✅ Boards need early insight to prevent problems, not react to them
✅ Clear standards exist, but many organisations struggle to apply them
Smarter technology for better doctor experience and patient care
A better resident doctor experience must be intentionally designed. Strong culture, psychological safety, flexibility, fair pay, and respect for time improve wellbeing and patient safety. With board-level ownership and smart technology, doctors thrive, care improves, and organisations become sustainable.
Authors
VP Solutions Advisory, RLDatix
Leigh Malyon
Leigh brings over 30 years of experience across clinical practice, NHS leadership, and digital transformation, with a strong focus on improving safety and performance in healthcare. His work has driven innovation in workforce optimisation, patient safety, and data‑led decision‑making at scale. He is known for applying practical insight and subject‑matter expertise to support sustainable system improvement.
Leigh Malyon
VP Solutions Advisory, RLDatixLeigh brings over 30 years of experience across clinical practice, NHS leadership, and digital transformation, with a strong focus on improving safety and performance in healthcare. His work has driven innovation in workforce optimisation, patient safety, and data‑led decision‑making at scale. He is known for applying practical insight and subject‑matter expertise to support sustainable system improvement.
Solutions Consultant – Medics at RLDatix
George Webb
George Webb is a Solutions Consultant specialising in RLDatix’s medical workforce solutions. He works closely with NHS medical teams to understand evolving requirements and market changes, translating these insights into clear, practical guidance on how technology can support effective job planning and workforce sustainability. With over five years’ experience at RLDatix, George brings a strong understanding of customer needs, product capability, and service delivery, helping inform both Customer Operations and Product direction. Passionate about the NHS, he has seen first‑hand how well‑designed solutions can improve productivity, patient care and staff experience, and takes pride in contributing to meaningful improvements across healthcare organisations.
George Webb
Solutions Consultant – Medics at RLDatixGeorge Webb is a Solutions Consultant specialising in RLDatix’s medical workforce solutions. He works closely with NHS medical teams to understand evolving requirements and market changes, translating these insights into clear, practical guidance on how technology can support effective job planning and workforce sustainability. With over five years’ experience at RLDatix, George brings a strong understanding of customer needs, product capability, and service delivery, helping inform both Customer Operations and Product direction. Passionate about the NHS, he has seen first‑hand how well‑designed solutions can improve productivity, patient care and staff experience, and takes pride in contributing to meaningful improvements across healthcare organisations.
