Embracing Empathy And Open Communication In Pediatrics

When something goes wrong in a child’s care, the impact is devastating — for families and clinicians alike. Yet too often, these moments are met with silence born from fear, shame, or a system that lacks the infrastructure for open, honest communication. In this piece, RLDatix Chief Patient Safety and Risk Officer Timothy McDonald, MD JD, explores why transparency and compassionate communication are critical in pediatric care, and how hospitals can better support both families and clinicians in the aftermath of adverse events…