Lead the Team

What separates good leaders from great ones often comes down to how they handle feedback. In this episode of Lead the Team on Spotify, RLDatix North America CEO Dan Michelson reflects on the moments that reshaped his leadership approach — from early resistance to criticism, to embracing a culture of direct, courageous communication at the helm of a 2,300-person organization. His guiding principle, “Coaching is caring,” offers a compelling framework for leaders navigating the tension between success and continued growth. Tune in for an honest conversation about why the most effective leaders actively seek the discomfort that makes them better.