Feedback

Transform feedback into better care

Every voice matters. Feedback, helps you capture, understand, and act upon patient and staff input to fix what’s broken and amplify what works.

Patient Relations 

Real-time insight, lasting improvement

Collect feedback from every channel — complaints, compliments, suggestions and grievances — and act before small issues become bigger problems.

Close the Loop

Feedback that drives action — not just reports

Whether it’s a complaint, compliment or quiet suggestion, every comment holds value. Feedback brings it all together with real-time alerts and trend analysis, so you can respond with care, prevent harm and ensure every voice matters.

The RLD360™ Platform

Bring the right people, process and insights together
to raise the standard of care.

Book a Demo

See why RLD is a trusted partner for more than 10,000 organizations around the world.

Need Help?

The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.