HCAHPS Surveys
Transform patient feedback into action
Effortlessly collect surveys using AI-enabled processes to tap directly into the patient voice, meet regulatory requirements, and capture unique feedback to drive organizational improvement.
Key Features
Elevate care through patient insights
Transform automated survey collection into measurable improvements that elevate patient care while saving valuable time.
Deploy fully customizable surveys to capture specific feedback that matters to your organization.
Meet compliance without the hassle. Systematically collect and submit a variety of CAHPS surveys, including HCAHPS and OAS CAHPS, from one central platform.
Measure clinical outcomes with established surveys like HOOS Jr., KOOS Jr. and ASES to track the metrics most relevant to your specialty.
Quickly identify patient satisfaction gaps and improvement opportunities with NPS surveys. Gain a clear perspective on patient loyalty and their likelihood to recommend services.
Filter and analyze survey results by provider, location, subspecialty or specific questions to pinpoint exactly where modifications will have the greatest impact.
Compare your performance against individual providers, national standards and your own history to track your improvement and identify competitive advantages.
The RLD360™ Platform
Bring the right people, process and insights together
to raise the standard of care.
Book a Demo
See why RLD is a trusted partner for more than 10,000 organizations around the world.
Need Help?
The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.