Root Cause Analysis
Find the why, prevent the next event
When harm occurs, insight is the first step toward healing. Root Cause Analysis (RCA) helps you uncover the “why” behind events so your organization can learn, improve, and prevent future harm.
Go Deeper
Go beyond the incident, uncover the reasons behind the harm
RCA helps you investigate serious events with structure, clarity and compassion. Discover underlying causes, take action and prevent recurrences.
Structured Investigations
Make every review thorough, clear and consistent
Go beyond the quick fix. With guided templates and proven RCA tools, your teams can uncover the real reason harm occurred, so you can fix what failed, not just what broke.
Collaborative Reviews
Bring safety, clinical and quality teams together
When something goes wrong, everyone owns a piece of the story. RCA brings teams together across roles, departments and disciplines to make sense of the full picture and drive change — together.
From Actions to Impact
Track changes and whether it’s working
Good intentions aren’t enough. RCA turns findings into real action, assigning owners, tracking fixes and proving impact. See what’s working. Catch what’s not. Improve with every step.
Safer Systems, Stronger Culture
Turn harm into healing and smarter prevention
When staff see that their voice leads to change, trust grows. RCA supports a Just Culture, where learning replaces blame and every event becomes a chance to make care safer for everyone.
The RLD360™ Platform
Bring the right people, process and insights together
to raise the standard of care.
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The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.