Root Cause Analysis

Find the why, prevent the next event

When harm occurs, insight is the first step toward healing. Root Cause Analysis (RCA) helps you uncover the “why” behind events so your organization can learn, improve, and prevent future harm.

Go Deeper

Go beyond the incident, uncover the reasons behind the harm

RCA helps you investigate serious events with structure, clarity and compassion. Discover underlying causes, take action and prevent recurrences.

Structured Investigations

Make every review thorough, clear and consistent

Go beyond the quick fix. With guided templates and proven RCA tools, your teams can uncover the real reason harm occurred, so you can fix what failed, not just what broke.

Collaborative Reviews

Bring safety, clinical and quality teams together

When something goes wrong, everyone owns a piece of the story. RCA brings teams together across roles, departments and disciplines to make sense of the full picture and drive change — together.

From Actions to Impact

Track changes and whether it’s working

Good intentions aren’t enough. RCA turns findings into real action, assigning owners, tracking fixes and proving impact. See what’s working. Catch what’s not. Improve with every step.

Safer Systems, Stronger Culture

Turn harm into healing and smarter prevention

When staff see that their voice leads to change, trust grows. RCA supports a Just Culture, where learning replaces blame and every event becomes a chance to make care safer for everyone.

The RLD360™ Platform

Bring the right people, process and insights together
to raise the standard of care.

Book a Demo

See why RLD is a trusted partner for more than 10,000 organizations around the world.

Need Help?

The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.