Legacy revenue cycle management system retirement: expediting A/R liquidation and cash acceleration

This content was originally created by Galen Healthcare, now part of RLDatix.

Abstract

A critical component of legacy system retirement is how outstanding Accounts Receivables (A/R) are handled. Hospitals and other healthcare organizations must weigh collection of outstanding A/R reconciliation when replacing legacy systems. Important components of success include: providing a cost-effective alternative to working post-sunset A/R with limited disruption to staff, users, and patients, ensuring cash collections remain at or exceed current performance, allowing revenue cycle leadership to focus on successful implementation and training of the new system, and expediting the legacy system retirement. Contrary to common perception, in most cases, an active archival system is unnecessary to achieve successful resolution of the outstanding A/R portfolio. Alternatives, such as maintaining the legacy system for a period while collecting outstanding balances or selling off debt to collection agencies can prove to be more cost effective.

VitalCenter Online is now known as Data Archiving.