Maximizing surveys with RLDatix


Centralize Surveys with PX & Growth

In the dynamic world of healthcare, surveys are gold mines of insights. RLDatix with PX & Growth is helping practices delve deeper into these insights.

Assess Patient Experience: Understand the complete patient journey and refine touch points.
Elevate Care Quality: Identify areas of improvement to ensure optimal patient care.
Drive Informed Decisions: Make strategic choices backed by concrete survey data.
Centralized Reporting: With robust, centralized reporting, easily access, and interpret survey data, streamlining improvements and patient outreach.
Champion Continuous Improvement: Address specific areas and ensure care is ever-evolving.
✅  Boost Transparency & Trust: Showcase your commitment to patient-centric care, bolstering your reputation.

Integrating survey responses directly into your marketing strategies can be transformative. Positive feedback can be spotlighted to enhance reputation, build trust, and effectively acquire new patients. With RLDatix at your side, make every survey count.

Patient Reported Outcomes (PRO)

Patient-reported outcomes (PROs) are measures of a patient’s health status and quality of life that are obtained directly from the patient. These measures assess the patient’s symptoms, functioning, and well-being, and are used to evaluate the effectiveness of healthcare interventions from the patient’s perspective. PROs can be used in clinical practice to guide patient care and in clinical research to compare treatments and inform health policy decisions. PROs can be obtained through self-administered questionnaires, interviews, or interactive voice response systems. The use of PROs is becoming increasingly important in healthcare as patient-centered care and shared decision-making become more prevalent.

Patient Satisfaction Survey System

Patients leave when their expectations aren’t met, so it’s crucial for healthcare organizations to reliably gather feedback and continuously improve the patient experience. Surveying patients is one of the most effective ways to collect and act on patient feedback. It allows patients to be open and honest without just venting publicly.

Automated Surveys

RLDatix offers a variety of survey options to help you gather the data you need to improve the patient experience. The big question remains, “What is the point”? Here’s what our customers use surveys for on an every day basis: retaining existing patients, informing marketing strategy, growing an online presence, refining messaging for a targeted audience. On top of all that, you’ll receive instant feedback and response rates of 26% to 30% on average using RLDatix’s online patient survey system.

HCAHPS Survey Administration

HCAHPS compliance isn’t optional — and managing it manually is a burden most teams can’t afford. As a CMS-approved vendor, RLDatix automates the entire administration process: sampling, distribution, and data submission to CMS. Your team gets real-time results as responses come in, not 45–60 days later. Meet your regulatory requirements, protect your reimbursement, and spend less time on survey logistics.

Amplify Patient Voice

Patient satisfaction surveys
We offer CAHPS and fully customizable surveys with nationally benchmarked survey questions.
Patient-Reported Outcomes surveys
Choose from HOOS Jr., KOOS Jr., ASES, or others, or create your own according to your needs.
Net Promoter Score (NPS) surveys
Tap into patient sentiment and identify unsatisfied patients with our fully customizable NPS surveys.
Customized reports
Customize your survey reports to highlight info on providers, locations, subspecialties, individual questions, and more.
Benchmarking
See survey results in comparison with your doctors, our customers, and national benchmarks through AAOE Empower.

Increased insights with PX & Growth