Successfully engaging staff with Loop – Portsmouth University Hospital NHS Trust
Loop Customer Story
The Challenge
The hospital’s workforce team wanted an app-based staff rostering booking system that was easy to use, intuitive and easy to navigate and above all, flexible. In addition, the team wanted a system that:
- Would enable permanent and temporary staff to view rosters, request duties, annual leave and bank shifts at a time that was convenient for them, allowing greater flexibility and work-life balance.
- Ensure greater and easier access to Trust communications for all staff, some of whom may not have Trust email addresses or the ability to regularly log into a PC.
2,2M People | 1,200 Beds | 10,000 Staff
The Solution
The Workforce Team had previously been involved in a controlled release for Allocate Optima (Health Roster) and were invited to do the same with Loop.
Loop is a smart phone app that provides rostering functionalities for staff to book shifts, annual leave and bank shifts.
Loop also provides a communications functionality in the form of Facebook and WhatsApp groups, with a newsfeed that can be instantly updated with Trust news and information.


