AI-Powered Platform
AI-powered insight that helps you raise the standard of care
Introducing RLD360TM
Safety
& Risk Management
Quality & Compliance
Data Availability & Insights
Provider Management & Performance
Patient Experience & Growth
Introducing RLD360TM
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Connects every part of safety and risk management to help leaders see risk sooner, act faster, and prevent harm.
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Unifies policies, audits, and regulatory standards to keep teams survey-ready and aligned with evolving requirements.
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Ensures reliable access to historical and live data—migration, archiving, and downtime—for continuity, compliance, and analytics-ready signals.
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Unifies provider management to accelerate onboarding and day-one billing, ensure compliance, improve visibility—so leaders deliver safer, reliable care.
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Combines patient feedback, reputation, and targeted outreach to strengthen trust and grow responsibly.
Your trusted partner for safer, better care
10,000+ organizations worldwide
We support more than 10,000 healthcare organizations across the globe, delivering proven results at scale.
#1 in KLAS for customer satisfaction
Recognized as “Best in KLAS,” our solutions reflect a deep commitment to client success, earning top honors in 2025.
100% of top U.S. health systems
The best healthcare organizations run on RLD, including 100% of US News and World Report’s Top Health Systems.
Our Customers
The top healthcare delivery systems run on RLD
Duke Health boosted reporting volume from 1,900 to 2,300 events per month — a 21% increase in just three years with RLD.
Novant Health cut costs, reduced claims lag and improved data integrity with RLD, improving performance across the system.
Mercy Health increased event reporting month over month with RLD, creating greater visibility and continuous improvement.
Saint Francis Health System improved collaboration across departments with RLD, strengthening medical staff operations.
Methodist transformed its clinical, financial and operational performance with RLD through continual compliance.
Kaiser Permanente modernized its document management with RLD, creating a more structured and scalable system.
University Hospitals partnered with RLD for its aligned mission, vision and safety priorities — a key factor for their leadership team.
What healthcare leaders are saying
"We should never be satisfied with the status quo. We have a responsibility to work with our professional colleagues, nurses, physicians, pharmacists, as we collectively try to make medicine kinder and safer.”
Dr. Gerald Hickson Professor of Pediatrics | Founding Director for Patient and Professional Advocacy
Vanderbilt Health
Discover Summit 2027
News from RLD
Frequently Asked Questions
Healthcare risk management software helps hospitals and health systems identify, assess, and reduce risk across clinical and operational environments. It encompasses patient safety software for reducing harm, incident management tools for capturing and learning from events, and healthcare compliance software to ensure ongoing alignment with regulatory standards and accreditation requirements.
Together, these capabilities give risk and quality teams the tools to protect patients, staff, and the organization — supporting a culture where safety and accountability are embedded into everyday workflows.
RLDatix supports patient safety from event capture through to systemic improvement. Incident reporting in healthcare is made simple with intuitive forms that encourage timely, accurate reporting. Once an event is logged, root cause analysis healthcare tools help teams understand what went wrong and why — enabling preventative action rather than reactive response.
Risk registers give a forward-looking view of emerging threats, while safety culture features like safety huddles and real-time feedback loops build the habits and behaviors that reduce harm over time. The result is measurable improvement in patient outcomes across the organization.
Healthcare organizations aren’t missing the signals, they’re missing the connection. RLD360 is the intelligence layer built for the work behind safe care, unifying safety and risk management, quality and compliance, provider management and performance, patient experience, and workforce management in one connected environment, with a data and insights layer that surfaces analytics across every module.
Instead of disconnected tools generating disconnected signals, RLD360 connects them — giving leadership a single source of truth and turning fragmented data into a clear, continuous picture of organizational performance. The result: faster improvement cycles, better decisions, and greater accountability at every level.
RLDatix is purpose-built healthcare software for hospitals, health systems, integrated delivery networks (IDNs), and ambulatory care organizations. The platform is designed to meet the demands of complex, multi-site environments — providing health systems software that scales with the organization while maintaining configurability at the local level.
Whether you operate a single acute facility or a large enterprise network, RLDatix delivers the risk management, compliance, and safety capabilities needed to protect patients and drive continuous improvement across every care setting.
RLDatix is built on decades of deep clinical and operational expertise — but what sets RLD360 apart is that it’s the intelligence layer connecting that expertise across the entire organization, not a specialist point solution operating in isolation.
Because risk, compliance, provider management and patient experience data all live in one platform, information flows freely instead of getting trapped in silos — giving teams the connected view that standalone tools can’t provide. That’s the difference between managing risk after the fact and reducing it before it happens. Thousands of healthcare organizations worldwide trust RLD360 to deliver proven, measurable outcomes.
RLDatix quality and compliance solutions give organizations the structure and visibility needed to stay ahead of regulatory obligations. Policy management tools ensure the right policies are created, reviewed, distributed, and acknowledged on schedule — while audit management healthcare features streamline internal audits and track corrective actions through to resolution.
The platform supports alignment with major regulatory frameworks and accreditation standards, helping teams demonstrate readiness at any time, not just during inspection cycles. By centralizing all compliance activity in one place, RLDatix reduces the administrative burden and provides clear evidence of a well-governed organization.
Data is at the core of the RLDatix platform. Healthcare analytics capabilities aggregate information across safety events, compliance activity, workforce, and patient experience — making it readily available to the people who need it, when they need it.
Dashboards and configurable reports turn raw clinical data management into meaningful insight, enabling leaders to identify trends, prioritize risk, and track the impact of improvement programs over time. Rather than relying on periodic snapshots, RLDatix gives organizations a continuous, real-time picture of performance — supporting a proactive, evidence-based approach to healthcare improvement.
RLDatix operates an enterprise pricing model tailored to each organization’s needs. Healthcare software pricing is determined by several factors including the size and complexity of your organization and solutions that enable workflows that help raise the standard of care
Oour team works with you to understand your requirements and build a proposal that reflects the value you need.
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The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.