Hello from the Leaders Shaping Safer Care

Senior healthcare executives, clinicians and quality leaders from across North Americaโ€™s top health systems share their perspectives on the work ahead.

In their own voices:

The perspectives shaping the future of safer care

Dr. Terry Fairbanks

A human factors engineer and emergency physician, Dr. Fairbanks reflects on system-level safety leadership, complexity and what prevention really looks like in practice.

Dr. Lisa Harton

A nurse leader who centers frontline voice and human-centered care, Lisa shares how listening to patients and care teams creates the conditions for lasting improvement.

Dr. Danielle Sheurer

A practicing hospitalist and quality executive, Dr. Sheurer reflects on the dual lens of clinician and leader โ€” and what it takes to sustain safe, patient-centered care.

Dr. Michael Chang

A system CMO focused on patient-centered values, Dr. Chang shares how shared vision and a foundational commitment to safety drive alignment across growing health systems.

Dr. Gerald Hickson

A pediatrician and national voice on professionalism in healthcare, Dr. Hickson shares how teamwork, respect and accountability shape safer, higher-quality care environments.

Connected Healthcare Summit

Every year, healthcare leaders from across North America come together at the RLDatix Connected Healthcare Summit to share real-world strategies and recommit to safer patient care. From quality officers and safety coordinators to compliance leaders and clinical innovators, Summit is where peer-to-peer learning activates real change.

2025 Year in Review

Throughout 2025, healthcare organizations raised the standard of care through fresh, innovative ideas and a shared commitment to quality. This Year in Review brings those stories together to celebrate the breakthroughs, collaborations and real-world impact that shaped the year.

Connect with our team to learn what’s possible

Explore how we can support your goals in 2026 and beyond.