We’re here to help
raise the standard
of care… everywhere

We’re here to make a difference. RLD stands for the “Real-Life Decisions” that drive the health of healthcare

One Modular Platform

Improved decision making
that helps you raise the standard of care

Introducing RLD360TM

One modular platform for raising the standard of care for your patients, providers and organization.

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Provider Management & Satisfaction
Standards & Regulatory Compliance
Patient Experience & Growth
Safety & Risk Management
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Your trusted partner for safer, better care

10,000+ organizations worldwide

We support more than 10,000 healthcare organizations across the globe, delivering proven results at scale.

#1 in KLAS for customer satisfaction

Recognized as “Best in KLAS,” our solutions reflect a deep commitment to client success, earning top honors in 2025.

100% of top U.S. health systems

The best healthcare organizations run on RLD, including 100% of US News and World Report’s Top Health Systems.

Our Customers

The top healthcare delivery systems run on RLD

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Duke Health boosted reporting volume from 1,900 to 2,300 events per month — a 21% increase in just three years with RLD.

Novant Health cut costs, reduced claims lag and improved data integrity with RLD, improving performance across the system.

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Mercy Health increased event reporting month over month with RLD, creating greater visibility and continuous improvement.

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Saint Francis Health System improved collaboration across departments with RLD, strengthening medical staff operations.

Methodist transformed its clinical, financial and operational performance with RLD through continual compliance.

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Kaiser Permanente modernized its document management with RLD, creating a more structured and scalable system.

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University Hospitals partnered with RLD for its aligned mission, vision and safety priorities — a key factor for their leadership team.

What healthcare leaders are saying

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“In a health system as diverse as ours, having a unified approach to provider management and safety culture is essential. This insight will enable us to develop the right strategies to move the needle and ensure safer, more consistent outcomes for our patients.”
Dr. Michael Chang System Chief Medical Officer and Associate Vice President of Medical Affairs
USA Health
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“RLDatix is really focused on bringing in more ideas. What can we do with the products we have? How can we make them better? It’s exciting to be with a company that that you feel is continuing to grow.”
Tiffney Yeager Chief Compliance Officer
Vally Hope

Connected Healthcare Summit 2026

Join us in Nashville, March 30–April 2

Book a Demo

See why RLD is a trusted partner for more than 10,000 organizations around the world.

Need Help?

The RLD support team is made up of experienced staff committed to providing our customers with the best possible service and ensuring you get maximum efficiency out of our modules.